com-sp-authorarchive.xml - Forum | JoomShaper
Staff replied SP Page Builder

com-sp-authorarchive.xml

Asked by Ghada Zoubi 1 year ago Last activity 1 year ago

Hello
I tried to update from joomla 4 to 5
I faced this error : com-sp-authorarchive.xml

even I reinstall sp builder !!

8 replies

Atick Eashrak Shuvo Staff

Hello Ghada Zoubi,

Apolozy for the inconvenience. I have updated the SP Author Archive to the latest version, but the issue still persists. I have also informed the developer about the problem and will update you as soon as I receive a resolution. Thank you for your understanding.

Ghada Zoubi Asked this

Is it need PHP version 8.4 ??

Atick Eashrak Shuvo Staff

No

Ghada Zoubi Asked this

So what is the problem ??
I need to update it and the website live and it not working

Atick Eashrak Shuvo Staff

I have already updated it to the latest version

Atick Eashrak Shuvo Staff

Apolozy for the inconvenience caused. The warnings related to SP Page Builder are normal during the update process and should not cause any significant issues. The problem may be due to another factor.

If you have a full site backup, would it be possible for me to attempt the update for you? If that is not feasible, could you create a subdomain or subdirectory with the site for testing purposes? This will help identify and resolve the issue without affecting the live site.

Ghada Zoubi Asked this

I alewady installed a new version from the template and when I tried to update it I got the same
I changed the PHP version but also the same !!

Atick Eashrak Shuvo Staff

Can I update the provided site?

Ghada Zoubi Asked this

yes please do it if you can

Atick Eashrak Shuvo Staff

Thank you for reaching out regarding the error you are encountering. The issue appears to be related to the current PHP memory limit, which is insufficient for the script's requirements. To address this, I recommend contacting your hosting provider and requesting an increase in the memory limit to at least 256M or higher, depending on the specific demands of your website. This adjustment will help prevent memory exhaustion errors and ensure smoother operation.

Additionally, I suggest updating your PHP version to 8.2. The newer version offers significant performance improvements and enhanced compatibility with modern applications, which can contribute to a more stable and efficient environment for your website.

Once these updates are implemented, please test your site to confirm the issue is resolved. If you continue to face any challenges, feel free to get in touch for further assistance.

Best regards

Log in to reply.