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Invoices / Customer Emails Inconsistent

DC

David Collado

EasyStore 9 months ago

  1. Can emails to customers and admins only be generated on paid invoices?

  2. customer / admin emails do not provide the shipping or billing addresses

  3. printing customer invoices in the backend doesn't break down the products in detail and leaves out the product options like color or size.

please help in fixing this as it happens on all the stores I manage

thank you

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Website
https://nightsaber.com
2 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #180800

Hello David Collado

Thanks for your thoughtful suggestions. Here are my investigation results.

  1. Sorry, it can't be possible for now. I will forward it to the developer team. They will review and add this option if found appropriate.
  2. Shipping Address can be shown in Customer Email and Admin Email. I will ask the developer team to add Billing Address too. prnt.sc/e6xApycGgJeV
  3. The developer team is already informed about the issue.

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 8 months ago #181118

Just checking in to see if you had any feedback regarding the solution provided. If the answer resolved your query, you can mark it as accepted to help close the post and guide others with similar questions. There is a button to accept answers after each comment.

If there's anything else you need assistance with, feel free to let us know!

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