Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Sure see below

Apologies for the inconvenience and the delayed response due to the weekend. I have reviewed your issue, and everything appears to be functioning correctly on my end. However, I may have overlooked something. Could you kindly provide a screenshot of the issue for further clarification?