Toggle Tablet, Phone Preview does Not Work
Christoph Berz
Dear Joomshaper Team,
if I´m in the frontend editor of the Page "Home", I can't toggle between the different views (pc, tablet, phone, etc) Can you help me with that, as it seem that the tablet version is really screwed :) (had a look on an ipad)
Thanx Chris
Mehtaz Afsana Borsha
Accepted AnswerHi
Thanks for contacting us and sorry for your issue. Are you talking about this portion?
-Regards.
Mehtaz Afsana Borsha
Accepted AnswerCould you please keep a full site backup and reinstall SPPB? Try the latest version of page builder. And then recreate this image again. It should work.
Christoph Berz
Accepted AnswerI did the backup, uninstalled all SPPB extensions, installed fresh SPPB 5 pro and still the same problem. Please see video.
Christoph Berz
Accepted AnswerDid you check the video?
attached also screenshots froom the error; it´s just a blank page in all views. also I can´t login with my admin account to the frontend editor.
Mehtaz Afsana Borsha
Accepted AnswerHi
I have checked your issue. There were problems with 2 contact sections settings. You had set padding like this https://prnt.sc/H3ZtzRTR0gMp. You have to set all values either in px or em or %.
By the way, you can use this JSON file