Toggle tablet, phone preview does not work - Forum | JoomShaper
Staff replied SP Page Builder

Toggle tablet, phone preview does not work

Asked by Christoph Berz 1 year ago Last activity 1 year ago

Dear Joomshaper Team,

if I´m in the frontend editor of the Page "Home", I can't toggle between the different views (pc, tablet, phone, etc)
Can you help me with that, as it seem that the tablet version is really screwed :) (had a look on an ipad)

Thanx Chris

5 replies

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us and sorry for your issue. Are you talking about this portion?

-Regards.

Christoph Berz Asked this

Hi,

yes these are the sections, that are screwed.

Regards Chris

Mehtaz Afsana Borsha Staff

Could you please keep a full site backup and reinstall SPPB? Try the latest version of page builder. And then recreate this image again. It should work.

Christoph Berz Asked this

I did the backup, uninstalled all SPPB extensions, installed fresh SPPB 5 pro and still the same problem. Please see video.

Christoph Berz Asked this

Did you check the video?

attached also screenshots froom the error; it´s just a blank page in all views. also I can´t login with my admin account to the frontend editor.

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