Hello Jörgen,

Thank you for reaching out to us. I apologize for the inconvenience this has caused. It seems there is an override add-on, which is likely the reason you’re encountering this error.

I am currently looking into this issue on our end and will do my best to provide you with a solution as soon as possible.

Thank you for your patience and understanding. Please don’t hesitate to reach out if you have any additional details to share in the meantime.

Best regards,

Hello,

Please, replace this existing Feature Addon with my provided code both admin.php and site.php

Path: /templates/shaper_educon/sppagebuilder/addons/feature/

Feature Addon: feature.zip

Hope it will resolved your issues.

Best Regards,

Thanks Ziaul for trying. I apologies for not responding directly. Mend a busy life right now. I have downloaded the two files, and replaced the old ones. The feature box including a new or existing image is still failing. In fact, when I edited an existing page and corrected some text the website gave me the null display after save. When I hid the image of a question mark the webpage worked again.

Yes, template may be causing this and some override addon maybe needs to be changed, but which would that be?

I have compared the settings between the Educon and Helix standard template. I found I have, at some point, entered a Custom CSS on the Educon template. Not sure why but it reads:

#sp-page-builder .page-content .sppb-section  { padding: 40px 0; }

#sp-page-builder .sppb-fullwidth-title {
  color:  #bd3a3a;}

#sp-page-builder .sppb-slidehsow-sub-title {
  color:  #bd3a3a;}

.entry-content table {
border: 1px solid #ededed;
border-collapse: collapse;
border-spacing: 0;
font-size: 14px;
line-height: 2;
margin: 0 0 20px;
width: 100%;
}

.entry-content table td {
border: 1px solid #ededed;
padding: 0.5em;
text-align: center;
}

.entry-content table tr:first-of-type td {
background: #68af26;
color: #fff;
font-weight: bold;
}

.entry-content table tr:nth-child(2) td {
background: #68af26;
border: none;
color: #fff;
font-weight: bold;
}

#offcanvas-toggler > i {font-size: 30px;}

Does this have anything to do with issues seen? I tried applying Helix template to one page with error but in fact the error was also manifesting on that page even after purging the cache. Any clues where to look?? Thanks.

Thanks Ziaul, Please go ahead and have a play. Look at page "Hem" #108. Add a section and add "image". Even with default image the webiste returns the null response. Old pages with fully working images can be turned into failed pages after editing texts. I have also noted front page editing fails sometimes and white pages are shown. Thanks again for your kind assistance. There is something wrong here but I cannot address it. Looking forward to your response. Best regards

Sorry for the trouble. New password created and posted in Hidden Content. I have verified the password works. I am really sorry. Thanks

Dear Ziaul and Joomshaper, Thank you very much resolving the isse with images. I did delete old image addon. Now I can include images and the pages look normal again. The biggest learning point for is to turn to experts for great advice. I was not able to solve this myself. So thanks again.