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Solved SP Page Builder

Site not available since update 5 mins ago

Asked by Holger Busch 1 year ago Last activity 1 year ago

Hello, I updated to the latest version of page builder 5 mins ago and since that, my page is not avilable actually.
Backend login works, but not going into the page builder.
I get a "Something went wrong" with a "Request failed with status code 500"
Pages with no page builder content (blog) is available. Link in the hidden content.
Happy to receive help :-)

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff
1 year ago · edited

Hi Holger,

from what I see problem is releated with acymailing component.

Table 'dbs13271932.usb8j_acymailing_list' doesn't exist


As First Aid solution:

  1. Disable Acymailing component and all its plugins.
  2. Make sure that used by you AM version was a new one, not very old.
  3. Reinstall SP Page Builder again
  4. Clear Joomla cache
  5. Clear browser cache.

4 more replies

Holger Busch Asked this

Interesting, that its not possible to open the SP page builder in the backend.
I will try your tips tomorrow and send a feedback.

Paul Frankowski Senior Staff

Noted, thx, I will inform team about that file.

Holger Busch Asked this

Happy, that ! I ! could help :-)

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