Impossible To Select DB - Question | JoomShaper

Impossible To Select DB

JS

JMG SOLUCIONES S.A.S

Template 9 months ago

Good afternoon, we are trying to install appstream_quickstart_j5_v1.0.1.zip, but it does not allow us to select MSQLI, only PostgreSQL (PDO) appears by default. This gives us a communication error with our DB https://drive.google.com/file/d/1iLA_0Xo-U4H-X_1Vzfh7CXyrslmLX5hE/view?usp=sharing I require your help please.

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5 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 9 months ago #182481

Hello JMG,

Thank you for reaching out. Based on your description, it seems the installer is only detecting PostgreSQL (PDO) and not MySQLi. This could be due to one of the following reasons:

  1. Missing MySQLi Extension – Please verify that the MySQLi extension is enabled in your PHP configuration (php.ini). You can check this by creating a file named phpinfo.php, then accessing it from your browser. Code:
<?php
phpinfo();
?>

Look for “mysqli” in the output to confirm it’s enabled.

  1. PHP Version Compatibility – Ensure that your PHP version meets the application’s requirements. Some versions might require PDO MySQL instead of MySQLi.
  2. Server Configuration – If you are using a hosting service, check with your provider to confirm that MySQLi is enabled and properly configured.

If the issue persists, please provide more details about your server environment (PHP version, hosting type, and any logs/errors). This will help us troubleshoot further.

Looking forward to your response!

Best regards,

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JS
JMG SOLUCIONES S.A.S
Accepted Answer
9 months ago #182604

Thanks for your response, the solution was in PHP version compatibility. To install I had to download the version to PHP 8.1 and after installing I could only upload the PHP 8.2 version

From PHP 8.3 onwards, the error leaves the site inaccessible.

I look forward to your help in this regard for compatibility with PHP version 8.3 or higher.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 9 months ago #182614

Hello,

Appstream is our latest Template and It's already PHP 8.0, PHP 8.1, PHP 8.2 or PHP 8.3 Compatible, Check our documentation: https://www.joomshaper.com/documentation/joomla-templates/appstream/technical-requirements

Is there anything else that I can assist with?

Thansk

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JS
JMG SOLUCIONES S.A.S
Accepted Answer
9 months ago #182643

It is correct, but since it was not working for us we ended up installing educon_ii_quickstart_j5_v1.0.2

It is the one we currently have and it is the one that is working with PHP 5.2

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 9 months ago #182674

Hello,

Educon_II is a Joomla 5 template, and Joomla 5 cannot run on PHP 5.2.

Could you please clarify what you mean? Are you referring to a different Joomla version?

Looking forward to your response.

Thanks,

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