Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please make sure that you are using the alter text inside the addons image item settings.

https://prnt.sc/mRc7OFQW7saz

Best regards,

Toufiqur Rahman (Team Lead, Support)

Hello Toufiq

Thanks for your answer. All alt attributes are correctly edited with text. All 8 items have the same problem. See image https://ibb.co/tTtSRqjX

Strange, right?

Thanks for the support.

Best regards Eugene

Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

Hello Toufiq

Only these orange images are affected. The remaining image elements work with the alt attribute.

The problem images are the small orange images from the Finion template.

See image: https://ibb.co/4ZV13H0Y

I will send you the access data.

Thanks for the support.

Best regards Eugene

Sorry! yes it is like that.

Our Security Tools blocked you. Please try again.

Hello Toufiq

Unfortunately the problem still exists. See image. https://ibb.co/rfHW46C5

You can use the old attributes, for example, with the tool

https://www.seoptimer.com/de/

check.

Can you check that again?

Thank you and best regards Eugene

Hello Toufiq

By default, these images are in the finion template from joomshaper. They are only needed on the homepage of the template. Only these alt attribute problems can be found there.

Best regards Eugene

Hello Toufiq

I have replaced the image with a new one. The problem cannot be the image. See image https://ibb.co/TBsQdq8c.

If you analyze the page source code, you won't find any code for displaying the alt text attribute.

I think the problem is with the source code.

Best regards Eugene

I only used this image on the finion homepage. it originally comes from an icon provider. However, I don't remember which provider it was.

This image is used on our homepage of the website rmrisk.ch. You will see it directly on the homepage when you enter the URL rmrisk.ch. (see image https://ibb.co/xtxRVD1Z). on our homepage of the website rmrisk.ch. You will see it directly on the homepage when you enter the URL rmrisk.ch.

I hope I understood your question correctly.

Hello Toufiq

No, I haven't changed anything. Login should work.

Please try again.

Best regards Eugene

Hello Toufiq

Can you give me an update for the Finatic Services addon in the Finion template regarding the alt attributes that were not recognized by the search bot?

We have 2 addons Finatic Services on our homepage. Both have this problem.

Missing alt attributes have a bad effect on SEO rankings.

Thanks for the support.

Best regards Eugene