The File Sppagebuilderloadmodule.xml Could Not Be Found. - Question | JoomShaper

The File Sppagebuilderloadmodule.xml Could Not Be Found.

K

Kim

SP Page Builder 9 months ago

Hi. Everytime I update SP Page Builder on my website it gives me a 404 error and crashes the backend. When I reinstalled a backup and go to the extensions, when I click on "plg_sppagebuilder_loadmodule" plugin I get this message:

An error has occurred. The file sppagebuilderloadmodule.xml could not be found.

Could you please tell me how to fix this issue so I can update Pagebuiler.

Running Joomla 5.

Thanks, Kim

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1 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #182486

Apologies for the inconvenience. Could you please provide us with a backup of your site? This will allow us to test the issue in our environment and identify the root cause of the problem. Let us know if you need any assistance in generating the backup.

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