Hi Jose,

Thanks for reaching out to us, and I sincerely apologize for the issue you’re facing. If items are not adding to the cart in EasyStore, please check the following:

1. EasyStore Settings

•   Ensure that all settings in EasyStore are properly configured.

2.  Check for JavaScript Conflicts

•   Open your browser console (F12 > Console tab) and check for any JavaScript errors that might be preventing the cart from functioning.

3.  Session and Cookies

•   Ensure that session handling is enabled under Global Configuration > System > Session Settings.

•   Some cart issues can be caused by blocked cookies, try testing in a different browser or incognito mode.

4.  Template or Plugin Conflicts

•   Disable any third-party cache, optimization, or JavaScript compression plugins, as they may interfere with EasyStore.

5.  Reinstall EasyStore & Check Hosting Caching

•   If your hosting provider has dynamic caching enabled, try disabling it temporarily.

•   If none of the above steps work, try reinstalling EasyStore to ensure all files are correctly set up.

If the issue persists, please enable EasyStore on your site and let me know, I’d be happy to check further!

Best regards,

i created a subdomain and installed easystore there to make sure there was no conflict with any my main site has installed but issue still presists. I checked everything on the list provided played around with the caching settings from hosting and site itself but still acting funny. items will not remove from cart and cant add new ones as well. items i deleted come back after.

new site is www.fanshop.chicagointerfc.com admin info below

Hi,

Thank you for the prompt reply.

my hosting company is siteground. i have also updated the log in information for the backend access, i realized i failed to provide the log in name.

thank you

Hi i have made the changes to my htaccess.txt page as suggested by siteground but it doesnt seem to be working properly still. unless i have to wait a few hours for changes to take effect. changes made below:

<If "%{THE_REQUEST} =~ m#/index.php?option=com_easystore&view=cart#"> <IfModule mod_headers.c> Header set Cache-Control "private" </IfModule> </If> <If "%{THE_REQUEST} =~ m#/index.php?option=com_easystore&view=checkout#"> <IfModule mod_headers.c> Header set Cache-Control "private" </IfModule> </If> <If "%{THE_REQUEST} =~ m#/index.php?option=com_easystore&view=collections#"> <IfModule mod_headers.c> Header set Cache-Control "private" </IfModule> </If> <If "%{THE_REQUEST} =~ m#/index.php?option=com_easystore&view=orders#"> <IfModule mod_headers.c> Header set Cache-Control "private" </IfModule> </If> <If "%{THE_REQUEST} =~ m#/index.php?option=com_easystore&view=guest#"> <IfModule mod_headers.c> Header set Cache-Control "private" </IfModule> </If> <If "%{THE_REQUEST} =~ m#/index.php?option=com_easystore&view=products#"> <IfModule mod_headers.c> Header set Cache-Control "private" </IfModule> </If> <If "%{THE_REQUEST} =~ m#/index.php?option=com_easystore&view=collection#"> <IfModule mod_headers.c> Header set Cache-Control "private" </IfModule> </If> <If "%{THE_REQUEST} =~ m#/index.php?option=com_easystore&view=product#"> <IfModule mod_headers.c> Header set Cache-Control "private" </IfModule> </If> <If "%{THE_REQUEST} =~ m#/index.php?option=com_easystore&view=profile#"> <IfModule mod_headers.c> Header set Cache-Control "private" </IfModule> </If>

Hello,

We get a solution for this issues, hope you will get it in next release but if you need it urgent. Please, give us your siteground access in hidden content.

So taht I will fix the code.

Thanks,

For now i will wait for the next release. if i happen to need it faster i will let you know thank you.