Lots Of Template And SPbuilder Errors In Firefox And Safari - Question | JoomShaper
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Lots Of Template And SPbuilder Errors In Firefox And Safari

I

ilich

Template 8 months ago

I am writing to report critical issues affecting the functionality and rendering of the [Template Name] template (and associated SP Page Builder) on my Joomla 5.2.3 site. Despite following best practices (PHP 8.3, LiteSpeed, and modern optimization tools), the template generates numerous CSS/HTML validation errors, causing broken layouts in Firefox/Safari and performance degradation. Below is a detailed technical summary for resolution:

Template: Fusion https://www.joomshaper.com/downloads/template/fusion

  1. Major Issues Identified A) CSS Validation Errors Obsolete Vendor Prefixes:

-moz-transition, -ms-viewport, -moz-osx-font-smoothing, and other deprecated prefixes are still used in sppagebuilder.css, template.css, and bootstrap.min.css. These are unsupported in modern browsers and trigger console warnings.

Example: -moz-transition: all 0.3s; / Replace with standard 'transition' /

Invalid Syntax:

Typos like background-color; (with a semicolon) and invalid values like border-color: #0037DDpx; (incorrect px suffix).

Example Fix: background-color: #0037DD;
border-color: #0037DD;

Unrecognized Properties:

Deprecated properties like speak: none; (in style.css and joomla-fontawesome.min.css).

B) HTML Validation Errors Duplicate IDs:

Repeated IDs like id="a" (linearGradient), id="offcanvas-toggler", and id="nav-menu" break ARIA compliance and DOM integrity.

Invalid Element Placement:

<style> tags nested inside <div> elements (non-standard placement, blocked by browsers).

Example: <div>
<style>/ CSS here /</style> <!-- Invalid -->
</div>

Malformed Attributes:

height='56px' on <img> tags (should be unitless: height="56").

Incorrect role values (e.g., role="HELIX_ULTIMATE_AIRA_NAVIGATION").

C) Bootstrap Compatibility Issues Outdated Selectors:

Use of deprecated Bootstrap 3/4 syntax like :-moz-placeholder-shown (no longer valid in Bootstrap 5).

D) Google Fonts Loading Errors Spaces in URL Parameters:

Broken font links due to unescaped spaces (e.g., family=Ubuntu Mono → should be family=Ubuntu+Mono).

  1. Impact on the Site Cross-Browser Rendering Issues:

Layouts break in Firefox/Safari due to CSS errors (Chrome ignores some non-critical errors).

Console warnings block JS/CSS execution, causing elements like menus, buttons, and animations to fail.

Performance Overhead:

Redundant prefixed properties increase CSS file size, delaying page loads.

SEO and Accessibility Risks:

Duplicate IDs and invalid HTML harm SEO rankings and screen reader compatibility.

  1. Steps to Reproduce Install the latest version of [Template Name] and SP Page Builder on Joomla 5.

Run the site through the W3C Validator or check browser consoles (Firefox/Safari).

Observe 150+ errors in CSS/HTML files (attached for reference).

  1. Requested Fixes Template/SP Page Builder Update:

Remove all obsolete vendor prefixes and deprecated CSS properties.

Ensure Bootstrap 5 compatibility (Joomla 5’s requirement).

Fix Google Fonts URL encoding and HTML5 validation errors.

Code Quality Improvements:

Avoid inline <style> tags inside <div> elements.

Use unique IDs and valid ARIA roles.

Documentation:

Provide guidance on migrating from legacy code to modern standards.

  1. Additional Notes Current Setup:

Joomla 5.2.3 | PHP 8.3 | LiteSpeed | MySQL 8.0.37

Affected Files: sppagebuilder.css, template.css, bootstrap.min.css, and multiple template overrides.

Temporary Workaround:

Switching to Joomla’s default template (Cassiopeia) resolves all errors, confirming the issue is template-related.

Urgency: High. These issues severely impact site usability and professionalism. As a paying customer, I expect a resolution within the next 7 business days or a timeline for an updated template version.

Please acknowledge receipt and provide an action plan.

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21 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 8 months ago #184084

Hello ilich,

Apologies for the inconvenience, and thank you for taking the time to report these issues in detail.

Regarding the background-color & border-color issue, this originates from SP Page Builder, and I have already informed the SP Page Builder team. This should be addressed in an upcoming update.

For the other reported issues, I have escalated them to the template team. We are actively updating all our templates, and Fusion is expected to receive updates in the next release cycle.

Additionally, you mentioned layout issues in Firefox and Safari. We were unable to reproduce the issue on our end. If you have a live site where this occurs, could you please share the URL for further investigation?

We appreciate your patience.

Best regards

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I
ilich
Accepted Answer
8 months ago #184159

Thank you for the reply, I share with you the link to the website and the document with the details of 70% of the errors.

Errors https://drive.google.com/file/d/14s176NNEpzE3TM6b0HClaKqjo_-KPLRz/view?usp=sharing

Website http://www.gaiaecotrack.com/

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I
ilich
Accepted Answer
7 months ago #188379

Hello, it's been a month and there's still no solution to the problem I've been discussing. It's important for me, for my business, to have a quick solution to the problem. I'm sorry, but I'm paying for quality products. Otherwise, I'll just look for a free template online.

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I
ilich
Accepted Answer
5 months ago #191682

Hello?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 5 months ago #191771

We sincerely apologize for the inconvenience caused. The template update has now been completed and is currently undergoing final testing. We anticipate that the updated version will be available within this week.

Thank you very much for your patience and understanding.

Best regards

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I
ilich
Accepted Answer
5 months ago #192267

Hello, please tell me if the problem has already been solved.

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I
ilich
Accepted Answer
5 months ago #193543

Hello, I wanted to report that the template display errors in Safari and Firefox persist in the same way. I checked the system and no template files have been modified or updated yet. Can you please help me?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 5 months ago #193599

Hello,

Thank you for your message, and I sincerely apologize for the inconvenience you're experiencing.

Please note that the template will not update automatically—Joomla does not perform any updates automatically for templates or extensions. To resolve the issue, kindly follow these steps:

  • Go to System > Update > Extensionstinyurl.com/yrverbp9
  • Locate the template in the list
  • Select it and proceed with the update

If you do not see the update available, please click on the Check for Updates button tinyurl.com/ymux8zyy .

Best regards

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I
ilich
Accepted Answer
4 months ago #194879

Hi, I did everything you told me to, but it didn't find any updates for the template. What should I do?

I sent you an email a few weeks ago.

Thanks in avance!

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 months ago #195472

Apologies for the delayed response due to the ongoing Eid holiday here.

If you are unable to update the template directly from Joomla, please download the latest template package from the following link: Fusion Template - JoomShaper

Once downloaded, you can install it via the Extensions Installer in your Joomla admin panel.

Please let us know if you need any further assistance.

Best regards

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I
ilich
Accepted Answer
4 months ago #195756

Hello, thanks for responding, yes, I already downloaded the complete Starter Pack and installed it, I tried it in Safari and Firefox but the problems remain, slow loading, problems displaying some elements, it has almost the same problems as before the update.

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I
ilich
Accepted Answer
4 months ago #195864

Hi, is there any way I can give you my site credentials so you can log in and make the changes or updates?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 months ago #195928

Could you please share a screen recording showing the issue in detail? Additionally, kindly provide temporary administrator access to your website so we can investigate and assist you more efficiently.

Thank you for your cooperation.

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I
ilich
Accepted Answer
4 months ago #196134

Hello, I already sent the information to the support email.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 months ago #196146

Hello Can I take a full backup of the site?

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I
ilich
Accepted Answer
4 months ago #196245

Yes please!

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 months ago #196513

Apologies for the inconvenience. I have uploaded your site backup to our testing server after applying some changes. Could you please check if the issue has been resolved? You’ll find the site URL in the hidden content area.

Thank you for your cooperation.

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I
ilich
Accepted Answer
4 months ago #196551

Hi, I've already opened it in Firefox and it has the same lag, the buttons don't work correctly possibly due to the lag, the performance in Firefox and Safari is still terrible, could you please open it yourself in those browsers and check?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 months ago #196573

Could you please share a screenshot indicate which button you are talking about?

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I
ilich
Accepted Answer
3 months ago #196683

Hi, here is a video The site is constantly lagging in Firefox, which makes it difficult to use the buttons. It runs perfectly and quickly in Chrome. It takes almost a minute for the buttons to work in Firefox.

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I
ilich
Accepted Answer
2 months ago #201335

Please, can you fix the performance bugs? God, we've been at this for almost a year.

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