Double Menu Item Backend - Question | JoomShaper

Double Menu Item Backend

EM

Elmir Mustafic

SP Page Builder 8 months ago

Hello, When I'm creating menu item Page I can see some double pages in pages selection. But that pages are old versions and deleted and not visible inside Sp Page Builder, they are not even in trashed items. I updated to the latest version of Sp Page Builder, Joomla 5.2.3, Helix ultimate updated, cache cleared, database structure updated. Here is screenshot within menu item https://prnt.sc/favQ6iEqME2B and here inside Page Builder https://prnt.sc/G8mKHO2yLz2Y

0
6 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 8 months ago #184523

Ciao Elmir.

Fixed, no old/deleted pages anymore.

0
EM
Elmir Mustafic
Accepted Answer
8 months ago #184533

Perfect, what was the problem?

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 8 months ago #184466

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

0
EM
Elmir Mustafic
Accepted Answer
8 months ago #184508

Hello, please check hidden content

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 8 months ago #184535

I removed from database.

0
EM
Elmir Mustafic
Accepted Answer
8 months ago #184536

Perfect thank you.

0