Staff replied SP Page Builder

highest PHP Version for SPBB 5.5.2 ?

Asked by Laurent Robin 1 year ago Last activity 1 year ago

I'm building a new site locally with a local server. When i set the PHP version to 8.3 and try to call the component, the admin page freeze with the loading circle and nothing works.
Downgrading the PHP version to 8.2.13 works fine.
Are you aware of this? let me know.
Thanks!

4 replies

Toufiq Senior Staff

1 year ago

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Is it possible to upload your site on a test server or create a staging site to check the issue.

How to create a staging site.

https://drive.google.com/file/d/1ms8hPQfM3xfF4XUO0W4pUZAhzGUqxBwD/view

Best regards,

Toufiqur Rahman (Team Lead, Support)

Paul Frankowski Senior Staff

1 year ago · edited

Hi Laurent,

I use on real Hosting: PHP 8.3.1+ Joomla 5.2.x + SPPB 5.2 for last couple of months, and SPPB editor works fine. I also almost every day see forum users sites working also on PHP 8.3.

So I assume problem is with missing PHP modules or wrong PHP settings.

Read & Check: https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements
In Joomla Admin: Global Configuration set showing Errors to Maximum and enable debug Mode and check SPPB again, you should see more info about error details. Check also LocalHost Error logs.

Of course I can make a video from my sites as evidence, but it will not change anything on your side, right.

In general, I am curious about the source of this error of yours to add suggestions to the documentation.

Laurent Robin Asked this

1 year ago · edited

Hey Paul,
i did check now on a real Hosting as you mentioned it works on your side and yes it works fine indeed.
It seems an issue with WAMP64. i did check all the technical requirements and all is ok.
Localhost Error Logs do not show any issue.
Joomla Error to Max also no problem
The CPU goes crazy after a while when trying to open anything from SPBB.
The pre-loader is up and nothing more happen. Seems like looping somewhere.
Setting Wamp to 8.1 ->SPBB works
Setting Wamp to 8.3 ->White screen with preloader. (other components are also running fine, only SPBB does not).

UPDATE 8.2.13 works also... so somthing happens between php 8.2 and 8.3

Paul Frankowski Senior Staff

1 year ago

Maybe use Linux based localhost instead. XAMPP etc.