Video Removed From Rich Text Field - Question | JoomShaper

Video Removed From Rich Text Field

John Juhl

John Juhl

SP Page Builder 8 months ago

First of all - I'm very happy for the Dynamic Content tool !

I experience a thing in the rich text field: (I'm using JCE editor) when I open the editor in full screen mode, and insert a video, the video shows allright - but then when I go back to normal mode, the video is gone, and is not shown at frontend either.

I haven't yet tested Tiny....

kr. J-)

0
13 Answers
John Juhl
John Juhl
Accepted Answer
8 months ago #185774

TinyMCE does the same

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #185787

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have checked my end and it works fine.

Best regards,

Toufiqur Rahman (Team Lead, Support)

0
John Juhl
John Juhl
Accepted Answer
8 months ago #185804

Hi Toufiq,

appreciate your effort/answer - but it doesn´t really help me :)

The problem is, that the following iframe html code gets stripped:

<p><iframe src="/https://player.vimeo.com/video/1059666478?portrait=0&amp;title=0&amp;byline=0" width="720" height="405" style="display: block; margin-left: auto; margin-right: auto; vertical-align: center;" allowfullscreen="allowfullscreen"></iframe></p>

I have placed this exact code inside a native Joomla 5 article, plus in a FABRIK record, and even in a RAWhtml field in a SPPB page - and it works perfectly in all these instances.

And I've checked the settings in the JCE editor, and no "Clean Up HTML" is set, and iFrames are not prohibitted.

But, when the html string is placed in the rich text field in Dynamic Content, it gets stripped. At first it shows, but after being published, it is stripped, and when returning to the rich text field, the only html present in the field is <p></p>.

Could I get you to take a look at this?

kr./John

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #185898

Can you provide me administrator access via hidden content and tell me which page did you checked. Thanks

0
John Juhl
John Juhl
Accepted Answer
8 months ago #185912

Sure :)

0
John Juhl
John Juhl
Accepted Answer
8 months ago #185916

and by the way

0
0
Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #185934

Got it. We will fix it soon. Thanks

0
John Juhl
John Juhl
Accepted Answer
8 months ago #185935

Great :)

0
John Juhl
John Juhl
Accepted Answer
7 months ago #186733

Any idea when this will be fixed? (really want to move on with my project :)

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 7 months ago #186837

Once it solved we will release it soon. Please allow us time. Thanks

0
John Juhl
John Juhl
Accepted Answer
7 months ago #187398

Can you please give me some sort of frame - are we talking days, weeks or months? (I have to deliver something to my client, hence I have to pick a solution)

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 7 months ago #187514

Developer team informed me that, We need more time. Thanks

0