Issue With "Free Shipping" Option Always Displayed In EasyStore
Alexander Frenkel
Dear JoomShaper Support Team,
I have noticed an issue with the shipping options in EasyStore. The "Free Shipping" option is always displayed at checkout, regardless of the total order amount. Could you please investigate and provide a solution to ensure that the free shipping option only appears when the order meets the specified requirements?
Thank you for your assistance.
Best regards, Alexander https://prnt.sc/FfvjFHxldHQr https://prnt.sc/ubYR7Sl_PnDk https://prnt.sc/x6B6CD4WJ0uA
Paul Frankowski
Accepted AnswerYou created two with the same, as I wrote before.
Just keep ONE (!) In first DHL just add price range that you used in 2nd, and delete "DHL (bigger...)" then will be only one.
There is a logic, becuase each option is separate. For example, 2nd one can be used for Fedex or DPD.
Mehtaz Afsana Borsha
Accepted AnswerHi
Thanks for contacting us and sorry for your issue. Could you please try the latest version of EasyStore? And could you please mention which template you have faced this issue?
-Regards.
Alexander Frenkel
Accepted AnswerHi, using the last available ES 1.4.5 with Shaper_helixultimate 2.1.2. BR, Alexander
Paul Frankowski
Accepted AnswerAlexander, change PHP settings , now you have Maximum upload size: 2.00 MB , which is below all limits.
for Upload Max Filesize use at least 10M (!), 20M is suggested. You should be able to change that in cPanel / or / ask Hosting Support
Paul Frankowski
Accepted AnswerI think I found a reason you made a small "mistakes" in Shipping settings (I renamed - now you should understand how you set it for DE)
So if product cost more than 60 euro, there will be free shipping.
Instead of my text "Other shipping, Free if above 60 euro" you can write just "DHL (bigger package)"
Providing that you need both fields "DHL (Small) and DHL (Big)"
Alexander Frenkel
Accepted AnswerHi Paul, thanks, but even after renaming: the customer sees the free shiping option and can choose it instead of pay for shipping. The logic to show the only one option doesn't work.
Best regards, Alexander