Hi

Thanks for contacting us and sorry for your issue. You can find SPPB 3.8.10 from here:

https://www.joomshaper.com/downloads/extension

Scroll down and check.

NOTE: Please make sure you have a full site backup before making any changes.

-Regards.

Thank you! I managed to finish the upgrade but Joomla is now showing this error message "0 Cannot access protected property Joomla\CMS\Menu\MenuItem::$params" that I think is related to a template

Yes, in most cases it's caused by template code.

Turn on Debug Mode and Showing Errors to Maximum (in Global Configuration) to see what file causes that.

In Joomla 3.x

In Joomla 4/5

Please read also >> https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements#what-is-span-style-color-rgb-186-55-42-not-span-supported-anymore

After the upgrade to Joomla 4.4 I tried to upgrade SP Page builder to the last version and now I am receiving this error message in the Joomla administrator Failed opening required '/var/www/b2c860e9-ea1e-4e13-80d0-efc3fe083eda/public_html/components/com_sppagebuilder/builder/classes/base.php' (include_path='.:/opt/ecp-php82/lib/php')

Do you think the template I am currenly using may be a problem? According to this URL https://www.joomshaper.com/joomla-templates/educon the latest version of the Educon template is 4.0.2 and the one that I have installed is 2.7 Note: When I change the default template to Cassiopeia the number of error messages is reduced.

BTW how can I do to upgrade SP Pagebuilder (version 3.8.10) and Helix3 (version 3.0.5) from this point (Joomla 4.4.11)?

I could upgrade Joomla from version 4.4.11 to 5.2.4 while having version 3.8 of sppagebuilder installed and it worked, however I couldn't upgrade it from that point.

I could upgrade Joomla from version 4.4.11 to 5.2.4 while having version 3.8 of sppagebuilder in...

No, as you can read in SPPB documenation, v3.8 will not work in J5 (!)

About errors messages you had , in general it was caused by using old Template version. But I don't understand why you kept old versions of almost everything using Joomla 4.x !? And using <table> for content grid in header, horrible idea in 2025. No comments :/

Updated & Fixed. All works, no errors.

Hello, I noticed that you could fix the theme in my site https://j1.escuelaindecopi.com/ however when I tried to upgrade the installed SP Page Builder from version 3.8.1 I receive this error message

If you need that I restore a previous backup let me know.

I understand your point about the old versions installed. That is why I am trying to upgrade everything now. The installation was previously in Joomla 3.8!!!

The problem lies in the fact that for some reason you did not do it regularly, such as every 2-3 months. And now after over a year you woke up.

Yes please, so I can make the Joompla upgrade to last version, later

I happens that I took the management of this website (that belongs to an institution) just 3 months ago.

If you can wait a few days more, I suggest wait for SPPB 5.5.3, more things will be improved / fixed.

Ping me on Friday.

Hello, Is there any update, since the last conversation we had?

Do you think we could move forward with the update now? The thing is that I'm being pressured about this issue.

J4 is supported and stable. Ping me in next 12h

Hello, and good morning (it is 8:47am here) are you online now?

Ok, done. SPPB 5.x installed.

Thank you! I logged into https://j1.escuelaindecopi.com/administrator/ and the installed version of SP Page Builder is 5.5.2 Do you think it is safe to upgrade now Joomla 4.4.12 to the latest version or wait a bit?

In general yes, but AFTER a full backup.

The Joomla upgrade finished successfully, so now I running SP Page Builder 5.5.2 over Joomla 5.2.5 however some pages appear blank in the frontend editor i.e. https://prnt.sc/ft_rLzljwbfl that is shown complete on Joomla: https://j1.escuelaindecopi.com/oferta-academica.html

For problematic pages use built-in tool in back-end editor first (!)

Then save page.

You can also check page in Admin (Back-end) Editor and check which addon makes the mess.

The <Check Content> option didn't work but it seems like I can edit the content of the page from the Backend Editor https://prnt.sc/K4IM9wu_eMpD, but I still can't see the headers and the footer. Do you think I could use this view as a template to remake the page in the frontend editor of the new version of the sp Page Builder?

I have already started creating pages in the new version of SP Page Builder using the backend editor, trying to copy part of the content from the old pages, but when I try to preview, I get this error message: "0 Object of class stdClass could not be converted to string"

Ref: https://prnt.sc/R7L18bcsvRuB https://prnt.sc/d4mFeJaZYfBl