Pages Not Displayed In Back End - Question | JoomShaper

Pages Not Displayed In Back End

MH

Matt Hunt

SP Page Builder 7 months ago

This is an odd one.... The site I'm working on 10 pages created in SP PageBuilder with the Helix Ultimate, however only five of the pages are listed in the backend under pages.

I've cleared cache in browser, site and router. I've tried on multiple computers and different browsers.

What would be causing this?

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9 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #186618

Apolozy for the inconvenience. This issue could be caused by several factors, such as database inconsistencies, missing entries in the SP Page Builder database table, or a conflict within the Joomla or Helix Ultimate framework. Could you please share your hosting access so I can investigate further?

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MH
Matt Hunt
Accepted Answer
7 months ago #186684

Hi, Here are the credentals Thanks

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #186793

Apologies for the delayed response due to the weekend. Please check now.

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MH
Matt Hunt
Accepted Answer
7 months ago #186915

Thanks. That seems to be working now. What was it? Anything I can prevent in the future?

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D
danieltunhardt
Accepted Answer
7 months ago #186916

I just discovered the same issue. I created a new page and it is not visible anymore in the overview of all pages.

But it must be stil there because I can selsct it as a menu-item "select page".

Any ideas?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #186927

Please create a new forum post regarding your issue

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MH
Matt Hunt
Accepted Answer
7 months ago #187171

Same thing is happening on another site. What was the fix to the first site?

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TM
Tomasz Morawik
Accepted Answer
7 months ago #187180

Hi, I don't know how to fix it for the existing fantom pages, but to prevent it in the future don't use "Save and next" while creating multiple pages in SPPB. I used "Save and new" option in SPPB to speed-up the process of new pages creation. I've created a bunch of pages this way just to discover that there is only one (the first created) page on SPPB Page list. But, I can see all of them while creating menu items, and can even assign the fantom pages to a menu item being created.

Tomek

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #187183

Apologies for the inconvenience. We are aware of the issue where using "Save & New" does not list the new page in the page list. This will be addressed in the upcoming update.

In the meantime, please avoid using the "Save & New" option. We appreciate your patience and understanding.

Best regards

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