Mulitlingual Site In Responsive Mode Not Displaying Menus Other Than English, The Default Language - Question | JoomShaper

Mulitlingual Site In Responsive Mode Not Displaying Menus Other Than English, The Default Language

AA

Aran Ariel

Helix Framework 7 months ago

Hi,

Multilingual with four languages (English, Hebrew, Spanish & Russian): The menu displays under the burger icon only when English is selected, accordingly he default language. In responsive mode however (for tablets & smartphones) under the burger icon, no menu is shown when Hebrew, Spanish or Russian are selected.

This is the site: https://freemasonry-israel.org.il/

Joomla version 4.4.12 shaper_helixultimateHelix 2.1.2!

Please advise and thanks in advance!

0
8 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #187080

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

0
AA
Aran Ariel
Accepted Answer
7 months ago #187172

Hi,

See username & passcode in the hidden content section below.

Please advise and thanks in advance,

Aran

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #187185

Apologies for the inconvenience. I have checked your website and noticed that the multilingual setup has not been configured correctly. To ensure proper functionality, please follow the steps outlined in the attached blog post, which provides a comprehensive guide on setting up a multilingual site in Joomla.

0
AA
Aran Ariel
Accepted Answer
7 months ago #187243

I followed the instruction to detail, however the problem persists.

  • selected language to each sp-page, however I can assign a page to a menu regardless of its language.
  • also added the association for each language homepage which is redundant.
  • assigned to each template the respective menus which seems superflous

That languages are misconfigured does not seem to be the issue if menus & switching between them on the site work fine on laptop. The issue is viewing those menus in responsive mode under the burger icon for all languages asides English, the default language.. I am able to add menus to each language as a module without an issue.

A separate template for each ltr language iwas not necessary.

Please advise and thanks in advance,

Aran

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #187315

Please check now

0
AA
Aran Ariel
Accepted Answer
7 months ago #187394

Now it's working fine! How were you able to resolve it?

Tnx in advance

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #187446

I have reviewed the issue and found that the offcanvas option was not selected in the template settings prnt.sc/-EU5GvS8NY0p. I have now enabled it, which resolve the problem.

Please maeked the issue as solved

0
AA
Aran Ariel
Accepted Answer
7 months ago #187464

Thank you very much for your assistance! Issue has been resolved

0