Cant Edit Using Frontend After Exporting Template 404 Error - Question | JoomShaper

Cant Edit Using Frontend After Exporting Template 404 Error

DO

Deborah C. Orton

SP Page Builder 7 months ago

Enviro: Localhost on my laptop; Joomla 5.2.5; SpPageBuilder Pro 5.5.2; php 8.1.13 and MySQL 8.0.31 no additional plugins, template Cassiopia, with no customizations applied.

Problem: I created a Home Page using SP Pagebuilder. If I export the page, I can no longer use front-end editing. I get a 404 error. Everything works great until I export the file. If I try to import that same file, I also get a 404 error that will not let me access front end editing. Back end editing works fine, but not front-end.

What I did: I had Joomla 5.2.4 previously installed with Sp Page Builder free 5.5.2 with no other added extensions, using the standard Joomla Cassiopia template. I designed my page and both front and back end editing were functioning. I then updated the site to Joomla 5.2.5 using Joomla updater, and then I found out that I could not access Sp Pagebuilder front end. Kept getting 404 error code. I thought it was due to the update so I tried uninstalling and reinstalling sp pagebuilder, rebuilt my home page but when I exported the template as a precaution so I wouldn't have to rebuid it again if there was a problem, I once again got locked out of front end editing. I also tried clearing both Joomla and browser caches several times, but nothing changed. I then did a fresh install of Joomla, the 5.2.5 version, freshly installed Sp Page Builder Pro (5.5.2). Everything worked great, designed my page and then I exported my page, and once again I now find myself locked out of front editing with the same 404 message. And importing the exported template also results in a 404 erroer if I try to access front-end editing.

I can still edit and design using the backend, but I have no access to the frontend editor and it only takes place once I export the template (or page as it were). Any ideas on how to fix this?

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3 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 7 months ago #187518

Hi there,

Thank you for reaching out. I would request you to create an staging site to check the issue. Otherwise, there is no way to check your issue. Please watch the video.

How to create an staging site.

https://drive.google.com/file/d/1ms8hPQfM3xfF4XUO0W4pUZAhzGUqxBwD/view

Best regards,

Toufiqur Rahman (Team Lead, Support)

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DO
Deborah C. Orton
Accepted Answer
7 months ago #187700

Thank you for your timely reply Toufiq. A staging site is not going to happen. Sorry. This is a personal website months away from going live, and I am not paying for webhosting for something you should already have set up for doing your own testing on - namely a latest Joomla install, with uncustomized, prepackaged Joomla template and your own plugin, as per my above noted environment.

Furthermore, thanks to the post on the forum from someone named Dominic, I have resolved my problem, temporarily, which has been to disable the SEF function on Joomla configuration, and change htacess.txt to .htaccess.

However, it is a temporary fix, because if you change it back to SEF on, then there is no access to the front end again.

If you could please find a permanent fix for this problem, it would be appreciated, not just by me, but perhaps by countless others, and I am hoping that your own testing environment should be sufficient to be able to resolve this glitch without asking for a staging site again. How can I keep SEF on configuration, with .htaccess and still have access to the front end editing? Looking forward to your solution. Thankyou.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 7 months ago #187790

Please let me know once it's live, and I'll be happy to assist you.

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