Maxora - Question | JoomShaper
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Maxora

SM

si mu

Feature Request 7 months ago

Hello, I need your help. I uninstalled an extension while modifying my website, but it caused a fatal error on my website. I followed the help document: the first item in the stack trace indicates where the error was triggered. Sometimes, this is enough to identify the faulty extension. Sometimes, the faulty extension is farther down the stack trace. This may not mean much to you, but stack traces are invaluable to experts answering questions in the Joomla forums.

If you can identify the problematic extension, disable it. You can do this using the Administrator interface if it is working. Otherwise, use phpMyAdmin to find the extension in the #__extensions database table and set its enabled value to 0. You do not need to disable any core Joomla extensions. It still does not work. Please help, thank you

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11 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #187606

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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SM
si mu
Accepted Answer
7 months ago #187607

ok

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #187611

I can not log in to your server with your provided credentials

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SM
si mu
Accepted Answer
7 months ago #187613

Sorry

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #187615

Could you please set your server language to English?

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SM
si mu
Accepted Answer
7 months ago #187617

Sorry, this server panel is not set to English. Can I take a screenshot for you?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #187619

Please check now

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SM
si mu
Accepted Answer
7 months ago #187620

https://prnt.sc/V0U0hXEeE0u_ https://prnt.sc/7yzOV1eeMYwB

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SM
si mu
Accepted Answer
7 months ago #187621

Thank you very much! Thank you.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 7 months ago #187622

Please marked the issue as solved

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SM
si mu
Accepted Answer
7 months ago #187623

Thank you very much for your help, the problem has been solved.

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