I think you’re missing the point here. I’m not a beginner, nor am I a developer of my template. If I were, I wouldn’t be purchasing commercial components to build my site. I paid for SP Page Builder because it’s marketed as a professional tool that’s supposed to work seamlessly with popular frameworks like Bootstrap.
Your tone and approach make it sound like I’m at fault for simply expecting compatibility between a page builder and a template. Let me make one thing clear: not every site in the world is identical. It’s not uncommon for users to install additional solutions or use custom templates — that’s how the web works.
When SP Page Builder forces CSS rules with !important, it creates unnecessary conflicts, especially since the component’s CSS is loaded after the template. This is not about “handling it myself” or “fixing it on my own” — it’s about pointing out a design flaw that could be improved, especially when many users might face the same problem.
When a paying customer reports a conflict, the right approach is to acknowledge the problem and discuss potential improvements, not dismiss it as a trivial issue or blame the user.
I expect a more professional response from the team, especially when the issue clearly originates from how the component handles CSS priorities. As a paying customer, I have the right to expect support and not be treated like I’m at fault for pointing out a legitimate problem.
Thank you.