SPPagebuilder is saving site but design not published - Forum | JoomShaper
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SPPagebuilder is saving site but design not published

Asked by kathrin 1 year ago Last activity 1 year ago

hi there,

i use joomla 5.2.5, sppagebuilder 5.5.3 and helix ultimate template 2.1.2

i created a page, edited it und saved it. the preview is showing my design but when i enter the website it is blank.
showing only the mainmenu and the footer!

thanks for your support

6 replies

Ofi Khan Staff

Hello kathrin,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

You have one SP Page Builder page and it is showing fine. I have not found any issue with the page. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

kathrin Asked this

sorry, page was offline.
now it's online

screenshot in hidden content
thank you

Ofi Khan Staff

I have checked the homepage. It looks okay now.

kathrin Asked this

hi ofi,

thank you! but what causes the faults?

Ofi Khan Staff

You are welcome 😊

Your home page was set to Featured Articles. Now it is set to the SP Page Builder page and showing fine.

Ofi Khan Staff

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

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