SPPagebuilder is Saving Site But Design Not Published - Question | JoomShaper
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SPPagebuilder is Saving Site But Design Not Published

K

kathrin

SP Page Builder 6 months ago

hi there,

i use joomla 5.2.5, sppagebuilder 5.5.3 and helix ultimate template 2.1.2

i created a page, edited it und saved it. the preview is showing my design but when i enter the website it is blank. showing only the mainmenu and the footer!

thanks for your support

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6 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 months ago #189053

Hello kathrin,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

You have one SP Page Builder page and it is showing fine. I have not found any issue with the page. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

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K
kathrin
Accepted Answer
6 months ago #189060

sorry, page was offline. now it's online

screenshot in hidden content thank you

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 months ago #189126

I have checked the homepage. It looks okay now.

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K
kathrin
Accepted Answer
6 months ago #189175

hi ofi,

thank you! but what causes the faults?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 months ago #189180

You are welcome 😊

Your home page was set to Featured Articles. Now it is set to the SP Page Builder page and showing fine.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #197800

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

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