Image Insertion - Question | JoomShaper
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Image Insertion

B

Baudry

SP Page Builder 6 months ago

Hello, when I want to insert an image into an image block, I don't see some pictures stored in the folder. However, when I go to "Content and then media", I see my pictures. SP Page builder 5.5.4 Helix Ultimate 2.1.2

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13 Answers
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 6 months ago #190268

If you have Windows XP-11 you have many options. For example, IfranView (shortcut B) it has Batch Conversion and you can rename all files from selected folder in seconds.

info_2732_2025.gif

The same has Total Commander (Ctrl +M).

I am more than sure there are more Free tools that can do the same. Just search.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 6 months ago #189658

Hi

Thanks for contacting us and sorry for your issue. Could you please explain your issue a bit more? Give me a screenshot of your issue please.

-Regards.

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B
Baudry
Accepted Answer
6 months ago #189663

You can see these screnshots,

https://prnt.sc/4Or8WfRUuZrw https://prnt.sc/KFHEvG7c24ZL

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 6 months ago #189815

Hi

Could you please keep a full site backup and install the latest version of page builder? Then clear your Joomla and browser cache then check.

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B
Baudry
Accepted Answer
6 months ago #190045

I have still the same issue, some pictures are still hiden in the Sp Page Buider media manager

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 6 months ago #190113

Please clear your Joomla and browser cahce then check.

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B
Baudry
Accepted Answer
6 months ago #190149

Hi, I have already cleared Joomla and browser cache, the issue is not solced. Do I need to reinstall the website ?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 6 months ago #190250

Yes, you can keep a full site backup and reinstall.

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B
Baudry
Accepted Answer
6 months ago #190266

I have reinstalled my web site. In fact in the server folders the extensions names of the picture are in uppercase (JPG). if I modify it in lowercase (jpg), I see the pictures in the SP media manager. How to modify all extensions in a simmple way ?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 6 months ago #190407

Hi Baudry,

Is this solved now?

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B
Baudry
Accepted Answer
6 months ago #191242

Yes it's solved, thank you

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 6 months ago #191243

You are most welcome and glad to know that its solved. You can now close this post by accepting the answer.

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B
Baudry
Accepted Answer
6 months ago #190422

i have not yet done. and the file are stored on a Sunology server, I need to find a tool to convert file extension names.

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