Problems With CciDEAL Payment - Question | JoomShaper
SP Page Builder 6 is Here! Learn More →

Problems With CciDEAL Payment

FS

Fremantle Software

EasyStore 6 months ago

Another problem with the webshop! A customer wants to pay for an order but cciDEAL only comes in test mode and not in production mode.

The cciDEAL Configuration is on Production!

EastStore setup cciDEAL:

https://imgur.com/a/JxMQ84H

Show only cciDEAL test:

https://imgur.com/a/oZUAiTY

0
11 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #190300

Hello,

Thanks for reaching out to us.

Could you please check the Mollie payment settings in your EasyStore settings? It appears that Test Mode is currently enabled.

Kindly switch it to Live Mode so real transactions can be processed.

Thanks!

Best regards,

0
FS
Fremantle Software
Accepted Answer
6 months ago #190340

I get the following problem:

Uitchecken mislukt met de volgende fout: De gebruiker die uitcheckt komt niet overeen met de gebruiker die het item heeft uitgecheckt..

Checkout failed with the following error: The user checking out does not match the user who checked out the item.

Can you change it please

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #190341

Please make sure to write complete comments. Also, when exactly did you encounter this error?

0
FS
Fremantle Software
Accepted Answer
6 months ago #190355

After the change by you about:

ERROR On Admin Environment EasyStore "Inclusief Btw Undefined"

I think you guys were testing to fix the above issue and forgot to put it back on production. I didn't make any changes. So please put it back on production!

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #190358

I didn’t quite understand what you meant. We don’t have any tasks related to this on our side.

Please handle it from your end:

Make it live and add the live API link here.

Thanks!

0
FS
Fremantle Software
Accepted Answer
6 months ago #190367

I already mentioned that I can't change that because another user has put it on test. You can access it. Do I have to create a task for this?

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #190369

To make it live, you need a live API key, which you can find in your Mollie account.

If you give this Live api key, I can add it for you.

Thanks!

0
FS
Fremantle Software
Accepted Answer
6 months ago #190370

Thank you for your great support!

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #190374

I make it live. You can check now.

0
FS
Fremantle Software
Accepted Answer
6 months ago #190377

I test it and it works now fine!

Thanks for your support!

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #190379

You are welcome. We greatly value your opinion and would love to hear your feedback about SP Page Builder. If you could spare a moment, it would mean a lot to us!

You can share your review here:

Joomla Extensions Directory

Trustpilot

0