Where And How To Modify Customer Account Creation Settings (fields, Password Policy, Confirmation Emails)?
Jose
Hello JoomShaper Team,
I’m currently using SP Page Builder with EasyStore integration, and I’m running into several issues regarding customer account creation and management.
🧩 Here’s what needs to be clarified or improved:
Separate First Name and Last Name Fields
Right now, there is only one "Name" field.
→ We need two separate fields: First Name and Last Name. This is basic for personalization, emails, and invoicing.
📸 See screenshot ->
Password Policy – No Access to Settings
The system enforces a 12-character minimum password, which is fine.
But we don’t know where this rule is set, or how to change it.
→ This should be visible and editable somewhere in the administration panel (by the webmaster, or the client).
Confirmation Email Contains Password
When a new user registers, the confirmation email contains their password in plain text.
This is a critical security issue and we should be able to:
Remove the password from the email,
Customize the wording and layout.📸 Email example: -> see screenshot
🛠️ In short: We need access to manage and customize everything related to customer account creation – fields, password rules, confirmation emails – directly from the admin area.
⚠️ These are essential features that must be manageable by a website owner or administrator.
Thank you very much for your support, and looking forward to your guidance or solution!
Best regards, José
Ziaul Kabir
Accepted AnswerDear José,
Thank you for your detailed message.
We understand your requirements regarding the customer account creation settings, password policies, and email customization. However, please note that we do not provide customization services.
To implement the changes you mentioned, we kindly recommend hiring a developer who can adjust the system according to your needs.
If you have any other questions or need further clarification about the default features of SP Page Builder or EasyStore, feel free to reach out.
Thank you for your understanding!
Best regards,
Jose
Accepted AnswerThank you for your reply. I understand that you do not provide customization services. However, I must point out that the ability to adjust basic customer account settings, password policies, and email templates is not a luxury — it is an essential feature for any serious e-commerce platform. If these fundamental elements cannot be easily managed within SP Page Builder or EasyStore without hiring a developer, then your system, however polished it may appear, lacks the flexibility required by real-world projects. I appreciate your courtesy and your time. I will continue to reach out for clarification when needed, but I sincerely hope that in the future, your solutions will evolve to better meet the needs of those who build, create, and grow through your tools
Ziaul Kabir
Accepted AnswerPlease note that customer account creation, along with its related settings and email notifications, is a core feature of Joomla. To tailor it more closely to your needs, we recommend hiring a developer who can customize the functionality to suit your specific requirements.
Thanks again for reaching out!
Best regards,