SP Pagebuilder 5 - Question | JoomShaper
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SP Pagebuilder 5

GD

Georg Doll

SP Page Builder 6 months ago

Hello, suddenly older forms build with Formbuilder don't send a CC-Mail. Before I change them by new forms - is there a way to fix this problem in the recent forms? Thanks, Georg

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5 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #191364

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Also, please share the url, where you add this.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best Regards,

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Georg Doll
Accepted Answer
6 months ago #191465

Hello, in the hidden content you find the needed information. Best regards, Georg

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #191470

Please, try to use separate email, to check, its work or not.

I think, it will work.

Thanks.

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Georg Doll
Accepted Answer
6 months ago #191502

It works for the form "Beratungsgespräch vereinbaren". Is seems, it doesn#T work with the standard contact form. url given in hidden content

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #191550

Hello,

Contact form have no cc options.

Thanks

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