Hello,

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you're experiencing with the "Gallery" addon in SP Page Builder.

You mentioned that the responsive image width values for Mobile and Tablet are not being respected in version 5.5.4, whereas it worked correctly in version 5.5.3. To help us investigate this issue further, could you please let us know which template you are currently using?

Looking forward to your response so we can assist you more effectively.

Best regards

Thank you for your reply, I am using Helix Ultimate in its latest version.

I upgraded to version 5.5.7 but the problem remains the same.

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

I'm giving you access to the hidden content. Thank you.

Apologies for the inconvenience and the delayed response due to the weekend.

I have reviewed the issue and found that there is indeed a responsiveness problem with the Gallery addon in the latest version of SP Page Builder. I've already reported this to our development team, and it will be addressed in an upcoming update.

If you require an immediate solution or workaround in the meantime, please let me know—I’d be happy to assist.

Best regards

Hello, thank you for your reply.

Yes, while waiting for the update, can you give me a workaround in CSS, for example?