I Can't Update A Sppage Module
Pilar
Hi I can create and save new sp pages, articles, etc... I also can create and duplicate modules. But I cant update sp page's modules, got this error message: Request failed with status code 403
I found these two link from the forum, but after tried, didnt work: I can't save Page (blocked by CORS policy) I cannot Save page settings
Can you please support me? Thanks
Ziaul Kabir
Accepted AnswerHello,
Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best Regards,
Pilar
Accepted AnswerHi Ziaul, Thanks for your prompt response.
Ziaul Kabir
Accepted AnswerHi,
The issue you’re experiencing appears to be caused by a security restriction on your server.
Here are a few things to check:
- Security extensions or firewalls – Tools such as ModSecurity, or other server-level firewalls may be blocking SP Page Builder’s AJAX requests. Try temporarily disabling them to see if the issue is resolved.
Best regards,