Problem With The Menu Not Showing On Some Pages. - Question | JoomShaper
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Problem With The Menu Not Showing On Some Pages.

S

Sergio

General 5 months ago

Hi, I'm using Edocman. When I perform a search, the menu disappears on the results page. I’d like to know how to display the menu on this type of page without the slide or header.

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14 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 5 months ago #192164

Hi

Thanks for contacting us and sorry for your issue. Could you please give me a screenshot of your issue? Could you please mention the template name properly? Are you talking about Educon template?

-Regards.

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S
Sergio
Accepted Answer
5 months ago #192222

Sorry, I'm trying to explain this clearly. I'm using a plugin called Edocman that allows me to manage downloads on my website. I have two problems with it. First, on the pages where I insert any element from this plugin, the off-canvas menu doesn't work. Second, when you perform a search, the fixed menu doesn't work on the results page.

I'm using floox template.

https://prnt.sc/zggoqz48F0u-

https://prnt.sc/1XuHtdSr77ET

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 5 months ago #192492

Hi

Could you please keep a full site backup and give me your super admin access? I need to check.

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S
Sergio
Accepted Answer
5 months ago #192500

Ok

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 5 months ago #192640

Hi

You forgot to send me the site link, please check.

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S
Sergio
Accepted Answer
5 months ago #192645

new.microscopiaelectronica.com

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S
Sergio
Accepted Answer
5 months ago #192757

Sorry, is there any news?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 5 months ago #192784

Hi

Which page exactly you have faced this issue? It seems ok in my end.

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S
Sergio
Accepted Answer
5 months ago #192787

Hello, On these pages and in the search results.

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S
Sergio
Accepted Answer
5 months ago #193194

Sorry, is there any news?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 5 months ago #193206

Hi,

On shared links there is main menu, is visible. Only maybe in first one, bg color may be needed.

info_2849_2025.jpg

info_2850_2025.jpg

Mobile Menu info_2851_2025.jpg

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 5 months ago #193210

About page where you published search_edocman module, indeed there seems to be JS conflict between it and our [=] menu. Please ask Edocman developer for details OR consider if you really need to use edocman search module. Maybe there is a different way to show all indexed content.


Problem can be also caused by JS compression that you used. Can you exlude main.js file from it?


BTW

Use also that Custom CSS

@media screen and (max-width: 580px) {
#sp-header.menu-fixed #offcanvas-toggler, 
#sp-header.menu-fixed .icon-top-wrapper {margin-top: 20px;}
}

It will fix location of [=] icon on mobile view.

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S
Sergio
Accepted Answer
5 months ago #193231

How could I exclude the main.js file?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 5 months ago #193240

Check documenation of extension (tool) that you used to compress JS. Or ask its support. Sorry, but is not question to me this time.

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