A short video:

https://drive.google.com/file/d/1lEn56r6HIL66GOLKFA9r8dL-5eZ9jTbd/view?usp=sharing

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best Regards,

But of course - at the same time perhaps you could have a look a why my formatted div's are stripped when editing modal popup's :)

The colors I use vary - but mostly it is #708090, #425B76, #ff6600, and occasionally #1592AD (but the problem ocur regardless of the choice of color)

Regarding the modal-popup error - it's pretty simple:

In the text mode, I format two columns, in which I place a formatted header divs

<div class="myHeader"><p style="color:#fff;"> HEADER TEXT</p></div>

I save - and everything looks great. Then I disvover a text error, let's say a missing comma - and I enter the comma into the text, and save and goes to frontend - and now my header div is gone.

When going back to the modal-popup - edit mode - code editor - I can tell that my <div class="myHeader"></div> is gone, and I have to re-write it... just to have the same thing happening again when making the next text-edit.

Sometimes I have seen the column formatting disappear too - but I can't recall the exact patterns.

Hope that makes sense

:)

J-)

Hello,

There are four headers—would you like them all to have the same color, or should each one have a different color?

Also, regarding the modal popup: in Text Mode, you can’t directly add HTML into the editor. To properly insert your HTML, click the three dots (…) to expand the toolbar, then select Source Code. You can safely add your HTML there.

Thanks!

Re. the headers. The colors doesn't matter really.

My point is, that when I edit one color - the change doesn't manifest until I've changed ALL 4 headers.

I can't change just one of the headers...

Re. the HTML - I'm not adding HTML in the standard JCE editor - I'm adding it in the JCE code editor...