Helix & Templates - Why Not .webp For Logo Pic? - Question | JoomShaper
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Helix & Templates - Why Not .webp For Logo Pic?

Marco Lungo

Marco Lungo

Template 5 months ago

Hello, I don't know if anyone has already pointed this out to you, but still, at least to my knowledge with the latest updated versions, the templates do not accept the webp format for the logo. How come? Is this an error on my part? Did I miss some setting somewhere unknown to me :-D ? Thanks in advance!

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 5 months ago #194181

Hello,

Thank you for bringing this to our attention. Apologies for the inconvenience.

At the moment, the current version of the Helix Ultimate framework does not support the WebP format for logos. However, we’d like to assure you that the development team is actively working on an upcoming update, which will include support for WebP logo files.

We appreciate your patience and understanding as we continue to improve the framework.

Best regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 months ago #194184

Hi,

Please read and try the following tips:

https://www.joomshaper.com/documentation/helix-framework/customization-tips#how-to-add-webp-image-type-support

Best Regards

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Marco Lungo
Marco Lungo
Accepted Answer
5 months ago #194186

Hi Rashida, I'm sorry but that tips didn't work.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 months ago #194190

Hello,

Please try to upload the webp image in your media first, then you should be able to select that image from logo option. Sample screenshots:

https://share.cleanshot.com/x9DsShVF

https://share.cleanshot.com/l31gT0GX

Best regards,

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 months ago #194798

Did you check?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 months ago #194804

In next Helix Update, you should be able to use .webp as Logo and inside Media Blog tab.

If you can share access, we can install you updated plugin sooner.

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Marco Lungo
Marco Lungo
Accepted Answer
4 months ago #194821

Wow Paul, thank you!

I'll give you access, please read the hidden content.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 months ago #194825

Done, you should be able to choose logo image in .webp format, I made test and worked.

Just select .webp image for Desktop logo etc.

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Marco Lungo
Marco Lungo
Accepted Answer
4 months ago #195010

Paul, you're amazing, everything is working now and I've gotten rid of something that was lowering the quality score of the site.

Thanks again! When will this change be official? I would also suggest specifying that the Media Manager needs to be modified to accept .webp files from online uploads because, for some reason I don't understand, it doesn't natively accept that format and it needs to be added.

Thanks again, Paul, and have a great day!

Translated with DeepL.com (free version)

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 months ago #195013

I think in the end of next week.

.webp you can also use inside "Media Blog" tab in articles, not only .jpg as it was before.

It's worth to use it, smaller & better quality.

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