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News addon - editorial - Responsive columns not working

Asked by Ignacio Granados 1 year ago Last activity 10 months ago

Hi,

I am triyng to change the number of columns for different screen widths (desktop, tablet, phone,...) for the News add on. It works with the Default and Mansonry layouts, but NOT with the Editorial layout. When i change the number of columns it remains with a default(?) number of columns for each width.

7 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out. If you use default layout then your column count will work. But, If you use the pre-defined layout except default then you can't use the column count function.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Ignacio Granados Asked this

Hi Toufiq,

No. I can use the column count with all the layouts EXCEPT with editorial option, i.e. with default, masonry and default. Obviusly I can not use it also with the side by side layout, as it is a single column layout.

I think there is a bur somewhere. I mean, if it is expected that you can not use column count in editor layout, this option will must desappear if I select this layout, as is the case when I select side by side layout.

Regards,

Ignacio Granados Asked this

Sorry, correction "... i.e. with default, masonry and magacine."

Toufiq Senior Staff

Got it we will improve it next update. Thanks

Ignacio Granados Asked this

Still not working 6 months later. Any news about this?

Toufiq Senior Staff

Please re-share your login credentials.

Ignacio Granados Asked this

see hiden content

Atick Eashrak Shuvo Staff

We sincerely apologize for the inconvenience this delay has caused.

We have been able to identify the underlying issue, and the fix is already in progress. It will be included in an upcoming update. Thank you for your patience and understanding while we work to resolve this matter.

Ignacio Granados Asked this

Ok, thank you. I´ll be waiting.

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