Hello Lindy Wineman,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Sorry, you cannot upload PDFs on subfolders. Only image formats are supported on subfolders. I will talk with the developer team if they can improve this. Meanwhile, upload PDFs in attachment section.

Best regards

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

I tested the template re install on a temporary domain and then implemented it on the site with the menu issue and it resolved the issue thank you so much !

Glad to know that. You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

1. Joomla Extension Directory
2. TrustPilot

This will inspire us to improve.