Unable To Configure Off-canvas Menu For Proper Submenu Item Selectivity - Question | JoomShaper
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Unable To Configure Off-canvas Menu For Proper Submenu Item Selectivity

RC

Richard Chick

Helix Framework 4 months ago

I am unable to make the off-canvas hamburger menu work satisfactorily for my website. The issue has been present for a very long time and I have ignored it because the site has been serving its purpose acceptably on desktop only. Now I need it to work on phone.

Off-canvas submenus on my site are stepping on one another so that attempts to pick result in the wrong item or no item at all are selected. Also the ">" pointer characters are overlayed in some instances.

I have attempted to correct this issue in the custom css section of the helix custom code editor but so far to no avail.

Most recently I have tried this snippet of code that was recently suggested to another poster on this forum.

.offcanvas-menu .offcanvas-inner ul.menu>li.menu-parent li.menu-parent .menu-toggler { top: auto; transform: translateY(-100%); -webkit-transform: translateY(-100%); }

(note that my custom css area currently contains a stack of suggested code segments that I have tried in various ways so that not all were present at the same time)

Because this problem has been on-going for years during which I have rebuilt the entire site a couple of times, I don't believe the issue is related to overrides.

Actually I would prefer if the menu headers presented no pointing character or icon at all.

Most recently I have built the site up locally on a MAMP server and the behavior is exactly the same with a much more streamlined installation.

In a separate but related issue I have found it necessary to repeatedly login very frequently when trying to make changes to the custom code despite making sure that I have plenty of session time selected in the site's global settings. This greatly slows the diagnostic process down and it is also a problem on the locally installed MAMP site.

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3 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 months ago #195569

Apologies for the inconvenience you're experiencing. The issue appears to be caused by the use of "Menu Heading" as the parent menu type. We recommend changing these to "Menu Item with URL" and setting the URL to # instead.

Please update all parent menu items accordingly. This should resolve the off-canvas submenu overlap and icon misalignment issues.

If the problem persists after making these changes, feel free to let us know and we’ll be happy to investigate further.

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RC
Richard Chick
Accepted Answer
4 months ago #195641

Thanks. I was confused because using the menu header seems to work for the mega menu. I should have read the Helix Ultimate documentation page more carefully.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 months ago #195667

You're most welcome! It's completely understandable—Helix Ultimate's flexibility can sometimes make things a bit confusing at first. The menu header does indeed behave differently in the Mega Menu context. We're glad to hear it worked out for you!

If you have any other questions or need further clarification, feel free to reach out anytime.

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