Pagination option with dynamic index doesn't work properly and keep on loading - Forum | JoomShaper
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Pagination option with dynamic index doesn't work properly and keep on loading

Asked by Rob Kivit 1 year ago Last activity 1 year ago

Hi,
Pagination option with dynamic index doesn't work properly and keep on loading

In the dynamic index page i have several tabs with it's own collection. In the collection element there is an option to turn on pagination where you can limit the number of items to display. When pressing the button "Load more" the next items should be shown but it keeps showing "loading" without displaying the next set of items

Hope you can help

Thanks, Rob

4 replies

Atick Eashrak Shuvo Staff

Hi Rob,

Apologies for the inconvenience caused.

Could you please share your site URL so I can take a closer look and investigate the issue with the pagination on your dynamic index page?

Looking forward to your response.

Best regards

Atick Eashrak Shuvo Staff

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Atick Eashrak Shuvo Staff

It's looks like a server related issue. Could you please share your server access?

Atick Eashrak Shuvo Staff

Hi Rob,

In most cases, this behavior is caused by a server-side restriction or configuration—such as a security rule, firewall (e.g., ModSecurity), or blocked AJAX request—that is preventing the response from being processed correctly.

Could you please check with your hosting provider or server administrator to see if any security filters, firewalls, or request limitations might be affecting AJAX or POST requests to your site? Additionally, reviewing your server error logs during the time of the pagination attempt might provide further insight.

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