"easystore-collection-description". It Looks Like Plain Text
ISABEL MATO LOPEZ
Hello,
"easystore-collection-description" I'm having a problem with the collection description text. I edit it correctly as HTML, but visually it's published as plain text. An example here: https://armeriaaguilas.es/colecciones-especiales-armeria-aguilas/coleccion-pesca-para-principiantes
Do I need to modify something I'm not seeing?
Thanks in advance,
Isabel
Ziaul Kabir
Accepted AnswerYour issues is resolved.
Please, check now.
Best regards
Ziaul Kabir
Accepted AnswerHello,
Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best Regards,
ISABEL MATO LOPEZ
Accepted AnswerHi, I'm having the same design issue again on the collection pages. The styles are missing again. The problem persists on all collection pages, such as: https://armeriaaguilas.es/colecciones-especiales-armeria-aguilas/coleccion-de-pesca-de-spinning
I assume this is due to the latest updates.... Could you please check again?
Thanks in advance
Ziaul Kabir
Accepted AnswerFrom my side, I see there is no issues.
Thanks
ISABEL MATO LOPEZ
Accepted AnswerHello Ziaul,
Yes, we've seen that you logged in to look at the problem, but when you logged in, we had already restored a previous backup. Not only was the problem affecting the collections, but also all the styles in the ORBIT template: colors, fonts, and the header, menu, and footer. All the styles were lost, so we restored a copy to prevent it from displaying incorrectly.
Now, we've updated the ORBIT template to the latest version, also importing the settings, and the problem persists. The collection pages are also incorrect again; they've lost their styles. There's no additional CSS on our end.
This is urgent, as we've been experiencing the problem for several days.
Thank you and best regards
Ziaul Kabir
Accepted AnswerIn upcoming update, it will be fixed.
For now, Please, replace this code with existing mark code in screenshot:
$originalText = $content;
?>
<div class="easystore-collection-description <?php echo $class . ' ' . $drop_cap_class; ?>">
<div class="easystore-collection-description-content">
<?php echo $content; ?>
</div>
</div>in this path: JRoot/components/com_easystore/layouts/collection/description.php
Thanks
ISABEL MATO LOPEZ
Accepted AnswerHi Ziaul,
I've made the change you mentioned for the collections. But we still have to resolve the other issues we have with the header, menu, colors, pre-footer, footer, and styles we had in the old ORBIT.
How do we resolve this quickly?
Regards Mabel
ISABEL MATO LOPEZ
Accepted AnswerHi Ziaul,
yes i have open it days ago, and not response to be fixed.
Can you review please? Check hidden content.
regards