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Megadeal II - bug on search bar

Asked by Ilias Falieris 5 years ago Last activity 5 years ago

Hello,
I have install megadeal II for a website (www.homegardencyprus.com) and I have seen a problem with search bar. When I type to search something, in the list with the suggested products, the image that is showed is not the first one in all products.

e.g. If you type the word "dripper" you can see the product with title "DRIPPER OI LINE ADJUSTABLE 0-70 L/h ARDAS". The image that is showed on the search suggestion is an orange table. If you open this product you can see that the image with the table is the second one and the first one is an other image.

I'm looking forward for your help.

Thank you in advance!

15 replies

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Muntasir Sakib Staff
5 years ago

Hello there,

Thank you for sharing the issue with us.

We are looking into the matter and will get back to you soon.

Thanks!

Muntasir Sakib Staff
5 years ago

Hello there,

It look okay at our end. Please, have a look at the screenshot here

Please, add images again and try. Let us know the update. Thanks!

Ilias Falieris Asked this
5 years ago

Hello Sakib,
I had a look at the screenshot but I have send you a link of my eshop and details for the problem. You can test it and you'll see that the problem I told you is true. As I wrote before the problem is not happened for all products, so I could send you a screenshot with a good working product but also I could send you a screenshot with bad working product. The product I wrote you is one of them that there is the problem.

Please check it and tell why does it happen and how we could fix it.

Thanks!

Ilias Falieris Asked this
5 years ago

Dear Sakib,
I have to hear from you for a long time. Could you please inform me if you have fix the problem or if you work on it?

Thanks!

Muntasir Sakib Staff
5 years ago

Hello Ilias,

Sorry for the late response.

Please, share your administrator access with us in the Hidden Content area so that we can check the issue at our end.

Thanks!

Ilias Falieris Asked this
5 years ago

Hello Sakib,
I send you access at a clone of that because the url I had sent you is a live eshop.

The problem I have told you is the same at the clone like at the live eshop!

Thanks!

Ilias Falieris Asked this
5 years ago

Mr Sakib hello,
You had asked me for administrator access and I sent you 5 days ago but from then I have no news from you.

Have you fix the problem? There are two weeks from when I sent you for the first time that bug.

Please inform me asap.

Thanks!

Muntasir Sakib Staff
5 years ago

Hello Ilias,

Sorry for the late reply.

However, we are looking into the matter and will get back to you ASAP with the best possible solution. Thank you very much for your patience and cooperation.

Ilias Falieris Asked this
5 years ago

Hello Sakib,
There are a few days I'm waiting for your response! My subscription will expire in less than one month and then I have not your support.

Please fix the bug in that module and upload an update or inform me how to fix in my production site.

I have pay a whole subscription for only one template with it's plugins and I can't use it.

Reply me asap if you fix that bug or if you'll refund the money I have pay.

Muntasir Sakib Staff
5 years ago

Hello Ilias,

Please check your site now and add multiple images and see how it works. We have tested it and it seems fine at our end.

If the issue persists, feel free to give us a buzz.

Thanks!

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