how to download this image? hosting ppl need the image directly. they do not acces url

Can't access the resources of page builder for the invalid HTTP verb. That is why you need to contact your hosting provider. Thanks

Please check the Hidden content.

this is the reply i got from them

could you please check whether this works

ok uploaded the file. please use below account

It doesn't work.

IP restricted?

I don't use VPN.

This is my IP address.

Give me permission to download this file.

pls download it frombelow link

The issue is occurring because your hosting server is blocking the Page Builder’s resources from loading properly. I tested your site on my development server, and it works fine there.

it is better if we can tell them what needs to allow.

can you help with that please

Did you share previous screenshot? If not share again and tell them it works fine on another hosting server. But, It doesn't work on your server. Thanks

yes i shared it with them. in the reply they gave(below), they mentioned they allowed some verb method from IIS. and asked me to add given codeset to web config file.

1)we have done what they told us right?

I was able to replicate the issue while deleting the Dynamic Content. Here we see HTTP headers GET, HEAD, OPTIONS, TRACE are allowed but CORS DELETE Method disallowed. I have added 'DELETE' verb method from IIS>> 'Handlers Mappings'. However, it still failed to resolve.

+++++++++++++++++++ Request URL https://www.iduminalanka.com/administrator/index.php?option=com_sppagebuilder&task=/collections.delete&id=1&_context=collections&force=0&_method=delete&timestamp=1752112929001 Request Method DELETE Status Code 405 Method Not Allowed Remote Address 104.21.64.1:443 Referrer Policy strict-origin-when-cross-origin allow GET, HEAD, OPTIONS, TRACE +++++++++++++++++++

You can try adding the following lines of code in your web config file

system.webServer> <security> <requestFiltering> <verbs allowUnlisted="false"> <add verb="DELETE" allowed="true" /> </verbs> </requestFiltering> </security> AND

<modules> <remove name="WebDAVModule" /> </modules> <handlers> <remove name="WebDAV" /> </handlers> Try to verify deleting the dynamic data and let us know if you still see issues.

Does it work after adding this code?

i thought you added it. let me add it and see then

I would request you to share this access to check the settings from the system information.

sorry, didnt get you.

they are asking for a "exact HTTP handler mapping" to add DELETE method.

could you share a screenshot where your server setting has this HTTP handler details

Already, I have checked out. Would you please try to check this site different server and localhost. Thanks

i understand this site is working in other host.

could you help to troubleshoot this issue.

What exactly do you need?

Contact your hosting provider and tell them to enable the DELETE method from your server.

according to last reply i got from him, (below attacked). ,, he is unable to find out which http handler he should use to enable DELETE.

that is why he expect answer from SP page builder owners..

read his below reply again

they gave below reply. guys please help on this.

since there are lot of http handlers, they want to know which one you use in sp page builder.

I think this error occurred for the windows server. Thanks

Did you disable your site login URL?

yesterday, there was a problm from hosting server..now it is ok

please login

Is there any specific reason you're using a Windows server? These days, most users prefer Linux servers due to their performance, flexibility, and widespread support.

windows servers are more expensive than linux servers. i purchased this hosting plan in 2012 when i was doing windows programming. since joomla became popular and joomshaper came into filed only i decided to leave visual studio and come to php.

i recently started doing busienss, stil i do not earn any revenue, a day i earn a suffienct revenue i would think of purchasing another linux hosting plan.

since i m a begger today, i have no option rather continue with this.

hope you will find a fix for this soon..

thanks for your time and support

Here is the file location of PHP.

administrator/components/com_sppagebuilder/dynamic-content/Controllers/CollectionsController.php

Also, We have worked on a Javascript file which is minified.

hi

please see my #198649 reply. hosting team is asking for a matching header.

i dont understand what you gave here. could you explain?

see below screenshot to know their requirement

It's simple is that your hosting provider should Allow to DELETE method.

Can you create a staging site of your current site? We want to install a patch. Cause, We can't do it on your live site.

-Thanks

no below site have nothing of mine. it has only stock joomla 5 and sp page builder.. , doing it on this site is totally ok.also i have the backup taken which i gave you early.

so you are green to go.

Okay, Please allow me time. Cause, Developer team is checking the process. Thanks

Other function should works fine.

did you put the patch

We are working on it.

work like a charm. need to apply same patch to my below other website.

wow.. works perfectly fine..

thank you so much for time and effort you guys put on this.

appreciate it!

close the ticket! have a nice day!

You are most welcome & Thanks