Hello Stefano,

Sorry for the inconvenience you're experiencing with Helix Ultimate and Phoca Gallery.

To help resolve this, could you provide temporary administrative access to your site? This will allow me to investigate the issue directly.

Before you share credentials, please ensure you have a complete site backup.

Looking forward to your response.

Best regards

I'm sending my credentials to access the site.

Hello Stefano,

Sorry for the inconvenience this issue is causing. Could you please check if the problem is resolved now?

Looking forward to your response.

Best regards

Unfortunately not, I still see the menu covering the top of the lightbox where there are buttons to maximize or close the window

Please check now

Hi, the lightbox is fine now, but the drop-down menu doesn't work anymore. Anyway, I decided to use a different gallery. Thanks!