Why Don't I See The Logo Only In Firefox? - Question | JoomShaper
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Why Don't I See The Logo Only In Firefox?

MN

Marek N

General 3 months ago

Why don't I see the logo only in Firefox? https://prnt.sc/Hi1dzCaqLwHE

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3 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 months ago #199437

Hello Marek N,

Sorry for the inconvenience. Could you please check if the logo is now displaying correctly in Firefox?

Looking forward to your response.

Best regards

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MN
Marek N
Accepted Answer
3 months ago #199445

"It's okay now. What was wrong?"

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 months ago #199453

Apologies for the inconvenience you're experiencing.

The issue with the logo not displaying in Firefox is due to the use of an SVG (Scalable Vector Graphics) format. While SVGs are widely supported, Firefox has stricter security policies regarding how external resources (like fonts or images within an SVG) are loaded—especially when the SVG is served from a different domain or lacks proper MIME type headers. This can sometimes result in the SVG not rendering as expected.

To resolve this, I’ve made the necessary adjustments in the JROOT/templates/investa/features/logo.php file to ensure compatibility with Firefox. The logo should now display correctly across all browsers.

Please marked the issue as solved

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