Hello Yves Lacroix,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.

Please follow this article and set up the multilingual site:

How to Create a Multilingual Site with Helix Ultimate

Best regards

I am not a beginner, and I followed your instructions to the letter before coming here. Please read my question. There are no issues with multi-language settings. Thank you.

Apology for the inconvenience. I need to check the site. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

The issue is not there when the site is published to a URL without a path. If this is how it is supposed to be, then please add this requirement to the documentation.

problem case: http://XXX.XXX.XXX.XXX/wepages/site1/en

no problem in normal case where site1 is routed by a dns record.

Thanks for bringing this to our attention, and for providing a test account for verification.

From your explanation, it appears that the issue only occurs when accessing your Joomla multilingual site using the server’s IP address and folder path, but not when using the actual domain URL.

This behavior is expected and is not specific to our framework—it also affects Joomla's default multilingual setup. Joomla uses SEF (Search Engine Friendly) URLs and language filters that rely heavily on proper domain routing and base paths to function correctly. When accessed via a direct folder path on a server IP, Joomla may not correctly detect the active language or route URLs as intended, which can lead to unexpected behavior.