Not Displaying Correct Website Fonts On Apple IOS Devices - Question | JoomShaper
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Not Displaying Correct Website Fonts On Apple IOS Devices

Roger

Roger

SP Page Builder 2 months ago

Hello,

I have Roboto fonts selected for my website and these seem okay on website heading - When I view website on Apple iPhone or iPad it seems to be showing a standard type font instead. *

Paragraph text seems to be wrong and not showing Roboto on all devices though...???

I Googles this and it said you may not have Google fonts installed for which I need an API key. When I try and enter this into the PageBuilder>templates>Fonts section I get this error (shown in attached image) -

Any assistance will be appreciated

Thank you!

https://freeimage.host/i/FiJjUcQ

https://freeimage.host/i/FiJjSKx

https://freeimage.host/i/FidFiVp

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9 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 months ago #200739

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have added my valid API key and now it works fine.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Roger
Roger
Accepted Answer
2 months ago #200761

Hello,

Inthe global font settings I have set Body/H1/H2/H3 etc all to Roboto font type. This has applied to much of the website but withing buttons and certain components and sections it seems to just be defaulting to Nunito Sans.

Can this be changed globally as a lot of work to apply it to every section of text manually and then repeat whenever it needs changing. I do not recall this issue in the past?

Here are some sections on various pages where it seems to default to Nunito despite all sections in menu shown set to Roboto:

https://freeimage.host/i/FiIYx3u https://freeimage.host/i/FiIYIvj https://freeimage.host/i/FiIYTyx https://freeimage.host/i/FiIYn4e

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 months ago #200762

Remove this font if you want to use template typograpy.

https://prnt.sc/wpLGU4hFkjWe

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Roger
Roger
Accepted Answer
2 months ago #200769

Hello Toufig, The section you mentioned i manally assigned the Roboto font earlier to it as it wasnt picking up ir displaying Roboto from the global settings.

Please see attached screen shots there are many sections on different webpages without a font specifically assigned to them but not picking up global and just have nunito sans in font selection field??

one example of the incorrect font is shown in image below that is to the right hand side of the green ticks: https://iili.io/FiIYIvj.jpg

Regards

Roger

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 months ago #200792

Screenshot at Aug 07 13-26-27.png

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Roger
Roger
Accepted Answer
2 months ago #200846

Hello Soufig,

I am still unsure as to what you are showing me. I understand there is global font settings and specific individual sectional font settings. I would like to set the whole site to Roboto. Then maybe adjust font later on maybe the headings.

Please look at the following page where ALL the body fonts are incorrect, meanwhile headings are fine:

https://www.home-computer-fix.co.uk/index.php/home/laptop-macbook-repair

Why is this not picking up the global settings?

regards

Roger

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 months ago #200849

Previously, Nunito Sans and some other fonts were selected, which is why Roboto didn't work. After removing those fonts, it started working fine.

You need to select one of the fonts first, then remove it. After that, your template fonts should work correctly.

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Roger
Roger
Accepted Answer
2 months ago #200864

Toufig,

You have been incredibly helpful, JoomShaper support has become much more responsive of late, so I will definately be renewing my subscription as this support is invaluable, when it expires.

One final question, as you mention abobe toggling the font on/off to pick up the default...

Please see attached images of my websites 'Common Questions' drop-down box. I am, and have been able to edit the first question 'Do you do home visits'. But the remaining 3 questions below I am unable to expand the box to show the text and get to the settings to change as its just showing blank with no settings option visible??

Any ideas?

https://i.imgur.com/eQxUEsz.jpeg https://i.imgur.com/2mZMeXP.jpeg

Kind regards

Roger

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 months ago #200867
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