Hi Stefano.

For sure, update everything (all installed extensions, Helix plugin) and read what Joomla suggest.

Hi Paul,

I followed Jooma pre-upgrade check (all green checks) and updated the two extension:

• Helix to the version 2.1.3
• SP Page Builder 5 Pro to the version: 5.7.2

At the end I also upgraded Joomla to last version 5.3.2

The process has been easy and with no problems.

Now I'm facing out with this problem:

BEFORE THE UPDATE:

• the webiste (fresh new PITECH Quick start package with no modifications) was on OFFLINE mode (activated from Jooma GLOBAL CONFIG and some custom modifications made on HELIX - BASIC - COMING SOON section
• with the website OFFLINE as usual I had the possibility to login from the coming soon page to the frontend

AFTER THE UPDATE

• if I login in the coming soon page, I logged with success but the view doesn't change: I'm always in the OFFLINE PAGE
• from the global config I tried to switch off the OFFLINE SITE, and nothing change, the problem is still alive
• from HELIX --> BASIC --> COMING SOON section I switched OFF the flag and now I can see the frontend

In this way, after the upgrade, I can use anymore the OFFLINE mode, because as I wrote, if I'm logging in from the COMING SOON page I'm still not moving from the COMING SOON page.

So you have any suggestion ?

I don't understand why you enabled both, all you really wanted during upgrade was the Offline mode in Global Configuration. Sometimes problem is from browser/joomla cache.

You can share access, I will disable if somehow you cannot .

I'm working on hit, cleared the cache, and now it's working !

Now I'm also just enabling OFF from the global config, without touching the HELIX section.

So everything seems to work now fine with the exclusion of.... countdown :->

In all the fields (DAYS, HOURS , MINUTES, SECONDS) I see NaN

I've already double checked the format and it's correct YYYY-MM-DD HH:MM. I've also purged again the cache but it doesn't work.

Do you really need that countdown? Maybe disable it.

Hi Paul,

it's not an elegant solution, but it works :-)

I changed the code in templates/pitech/html/layouts from

<div id="coming-soon-countdown" class="clearfix"></div> <script type="text/javascript"> jQuery(function($) { $('#coming-soon-countdown').countdown('<?php echo trim($comingsoon_date[2]); ?>/<?php echo trim($comingsoon_date[1]); ?>/<?php echo trim($comingsoondate[0]); ?>', function(event) { $(this).html(event.strftime('<div class="coming-soon-days"><span class="coming-soon-number">%-D</span><span class="coming-soon-string">%!D:<?php echo JText::("HELIX_ULTIMATEDAY"); ?>,<?php echo JText::("HELIX_ULTIMATEDAYS"); ?>;</span></div><div class="coming-soon-hours"><span class="coming-soon-number">%H</span><span class="coming-soon-string">%!H:<?php echo JText::("HELIX_ULTIMATEHOUR"); ?>,<?php echo JText::("HELIX_ULTIMATEHOURS"); ?>;</span></div><div class="coming-soon-minutes"><span class="coming-soon-number">%M</span><span class="coming-soon-string">%!M:<?php echo JText::("HELIX_ULTIMATEMINUTE"); ?>,<?php echo JText::("HELIX_ULTIMATEMINUTES"); ?>;</span></div><div class="coming-soon-seconds"><span class="coming-soon-number">%S</span><span class="coming-soon-string">%!S:<?php echo JText::("HELIX_ULTIMATESECOND"); ?>,<?php echo JText::("HELIX_ULTIMATE_SECONDS"); ?>;</span></div>')); }); }); </script>

to this one

<div id="coming-soon-countdown" class="clearfix" data-countdown="10/01/2025 10:59"></div> <script> jQuery(function($) { var $el = $('#coming-soon-countdown'); var target = $el.data('countdown'); // es. "01/01/2026 00:00" oppure "01/01/2026" if (target) { $el.show().countdown(String(target), function(event) { var html = event.strftime( '<div class="coming-soon-days">'

• '<span class="coming-soon-number">%-D</span>'
• '<span class="coming-soon-string">%!D:Giorno,Giorni;</span>'
• '</div>' + '<div class="coming-soon-hours">'
• '<span class="coming-soon-number">%H</span>'
• '<span class="coming-soon-string">%!H:Ora,Ore;</span>'
• '</div>' + '<div class="coming-soon-minutes">'
• '<span class="coming-soon-number">%M</span>'
• '<span class="coming-soon-string">%!M:Minuto,Minuti;</span>'
• '</div>' + '<div class="coming-soon-seconds">'
• '<span class="coming-soon-number">%S</span>'
• '<span class="coming-soon-string">%!S:Secondo,Secondi;</span>'
• '</div>' ); $(this).html(html); }); } else { $el.hide(); } }); </script>

As I said it not elegant because you need to manually enter the date in the PHP file but it words :-)

but you talk about Coming Soon mode, not Offline mode.

I always wonder, that Days, Hours, Minutes -- is for whom, site ower? But he/she knows when you have to finish your job.