2 Pop-ups In Chronological Order do Not Work - Question | JoomShaper
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2 Pop-ups In Chronological Order do Not Work

Rudolf Arlt

Rudolf Arlt

SP Page Builder 2 months ago

When I activate a pop-up, everything works fine. When I activate a second pop-up, which is supposed to be displayed after the first one, no pop-up is displayed. Only when I deactivate the second pop-up does it work again. However, it should work with both pop-ups active so that I don't have to worry about the transition.

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3 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #201579

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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Rudolf Arlt
Rudolf Arlt
Accepted Answer
2 months ago #201986

I was very busy and couldn't respond promptly. The pop-up campaign is already over and the pop-ups have been deleted.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #202039

Thanks for your reply.

Is there anythign else that I can assist with?

Best Regards,

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