Helix Mobile Menu
Hirlei Carlos Pereira de Araújo
On our website https://somoscooperativismo.coop.br/, we're having problems with the mobile off-canvas menu. The problem is that all parent links aren't opening. They have the link, but they don't open anymore. When you right-click and ask to open in another tab, it opens normally. This was also happening on the desktop menu, but when we did $('.sp-megamenu-parent li:has(ul) > a').each(function () { $(this).replaceWith($(this).clone()); });
It worked, but I couldn't do the same for mobile. What can we do? It's an error that shouldn't be happening in Helix.
This is happening with all parent links; it's working normally with children.
Ziaul Kabir
Accepted AnswerHello,
Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best regards,
Hirlei Carlos Pereira de Araújo
Accepted AnswerRelease was not authorized for security reasons.
Hirlei Carlos Pereira de Araújo
Accepted AnswerI want to know where you are from? Which one to give release we don't have cooperatives and some places are blocked or IP to pass to infra.