Display Issue - Question | JoomShaper
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Display Issue

S

Sandra97

Extension 1 month ago

Hi,

I added new pictures on my SP Easy Image Gallery but there's a display issue on both galleries as you can see on this page https://www.stbarthexcursions.com/gallery/wayayai

Any idea why there's a blank space and how to fix it?

Thanks in advance

Sandra

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6 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #202076

There was some css issue. I have added custom css in your template custom.css file to fix the issue.

Please marked the issue as solved

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #202066

Hello Sandra97,

Thank you for reporting this issue. Sorry for the inconvenience you're experiencing.

To help resolve this display problem, could you please grant me temporary administrative access to your site? This will allow me to investigate the cause directly.

Before providing credentials, I highly recommend creating a full backup of your site to ensure the security of your data.

Looking forward to your response.

Best regards

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S
Sandra97
Accepted Answer
1 month ago #202069

Sure!

Thanks

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #202071

Hello Sandra97,

Sorry for the inconvenience this display issue is causing you. Could you please check if the problem is resolved now?

Looking forward to your response.

Best regards

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S
Sandra97
Accepted Answer
1 month ago #202073

Thanks for your quick help. Yes it's ok now.

What was the issue? If I know, next time I won't have to disturb you

Thanks again for your help

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S
Sandra97
Accepted Answer
1 month ago #202086

Thanks!

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