Artolio - Stile Preset - Question | JoomShaper
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Artolio - Stile Preset

K

Kay

Template 1 month ago

I'm using the Artolio template. I've hidden the color switcher. In the template options, I selected Preset 1 (black). In some browsers (iOS, Edge), the background is still white. It's working correctly in Firefox. I've already created a user preset, and I get the same result. In my opinion, the settings from "Template Style Settings" aren't being applied. The cache is completely disabled. What can I do? Best regards, Kay

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9 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #202478

Hi Kay,

Sorry for your experience.

Would you please share your admin access to check the issue for you?

Best regards,

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K
Kay
Accepted Answer
1 month ago #202516

I'd be happy to do that. It would be nice if it could be processed quickly. Best regards, Kay

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K
Kay
Accepted Answer
1 month ago #202598

Hello Sports Team, have you seen my problem yet? Is there a solution? I'm using the Artolio template. I've hidden the color changer. In the template options, I've selected Preset 1 (black). In some browsers (iOS, Edge), the background is still white. It works correctly in Firefox. I've already created a custom preset and get the same result. I think the settings from "Template Style Settings" aren't being applied. The cache is completely disabled. What can I do? Best regards, Kay

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SG
Steven Gourlay
Accepted Answer
1 month ago #202680

I have the same question, i want it to be black and hide the switcher but in chrome i get dark and in safari i get white...

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #202757

Hello Steven Gourlay,

Sorry for your experience. Would you please create a new post about it and let us investigate through your admin area?

Best regards,

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K
Kay
Accepted Answer
1 month ago #202684

Unfortunately, I haven't received any support within two days. That's not cool. I've now solved this problem with a custom.css file. That's not cool either. The error occurs for me in Chrome. Firefox and Edge displayed correctly. What did I do? In the PageBuilder Settings -> Show Color Switcher = off. In the Template Styles (Artolio) -> Preset 1 selected (black). With this option, Firefox and Edge display correctly. Chrome remains white and loads the default.css file. A developer should take another look at this and optimize it. Please provide a solution to the problem. Best regards, Kay

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #202756

Hi Kay,

Sorry for the unwanted delay. Would you please remove or comment out your related custom css and enable me to investigate the issue? Kindly, do let me know about your opinion.

Looking forward to your response.

Best regards,

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #202781

Moreover, how did you hide your color switcher, please? Did you try these?

https://share.cleanshot.com/TyHW0q59

And this: https://share.cleanshot.com/hYWwVqdX. You can actually change the default color preset to your desired color combination or remove the default values from there to get the dark values prioritized.

Best regards,

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #202910

Hello Kay,

Was that helpful, please?

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