Dev site OGV file not playing. Cannot see what it wants. Tried adding section Slideshow to emulate what you do to display MPG4 but did not help. I want to autoplay vid as a background upon opening site.
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SP Page Builder
OGV video not displaying or autoplaying
2 replies
Ziaul Kabir Staff
Hello,
Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best regards,
Greg Willson Asked this
hi Ziaul
Ziaul Kabir Staff
Please, use different video format, most of the browser is not support OGV format. You can check it form here: https://caniuse.com/?search=ogv
Thanks
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