Issue With Nest Template In Joomla 5
Rageed Mansour
Hello,
I have installed the Nest Template in Joomla 5, but when I click on Preview, the following error appears:
"Sorry, there was a problem we could not recover from. The server returned a '500 - Whoops, looks like something went wrong.'"
Could you please help me figure out what might be causing this?
Thank you and best regards, Rageed
Toufiq
Accepted AnswerHi there,
Thank you for reaching out. Enable the debug mode & error reporting from the global configuration. Besides, Share your site URL to check the issue.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Rageed Mansour
Accepted AnswerHi Toufiqur,
Thank you for your prompt response.
I’ve enabled debug mode and error reporting in the global configuration as requested. You can access the site using the following URL:
https://wp11218938.server-he.de/Joomla5/index.php?tp=1&template=nestfund
Rageed
Toufiq
Accepted AnswerCould you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.
Rageed Mansour
Accepted AnswerOk, thank you for your reply. Where should I send the login credentials? Is there a way to send you a private message?
Toufiq
Accepted AnswerPlease check the screenshot.
Rageed Mansour
Accepted AnswerThank you. But that doesn't look like the Nest Fund template!
Rageed Mansour
Accepted AnswerHi Toufiq, but this is Helix Ultimate not Nest Fund? Now Nest Fund looks like Helix Ultimate! Rageed