Problem With Custom SVG Shape - Question | JoomShaper
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Problem With Custom SVG Shape

Laurent

Laurent

SP Page Builder 2 weeks ago

Hi,

When I upload my own SVG shape file I get this https://imgur.com/xp1XXLc or this https://imgur.com/Y5BbiDx Here is SVG used : https://www.swisstransfer.com/d/182a2f63-fc19-4e26-a7a2-990240a2c1f5 Is it normal ?

Thanks L.

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4 Answers
Laurent
Laurent
Accepted Answer
2 weeks ago #205737

any news please?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 weeks ago #205808

Hi,

Apolozy for the inconvenience. Yes, this is normal — the SVG is being rendered as expected.

Best regards

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Laurent
Laurent
Accepted Answer
2 weeks ago #205840

Not really. Let me explain.

  • The SVGs that come predefined in the builder display at the correct size and are not clipped.
  • When I replace the predefined SVG with my own custom SVG, it renders noticeably smaller and part of the image is cropped — this happens even after I adjust the builder’s Scale option.

steps I follow

  1. Open the page in SP Builder and insert the same image/SVG element that the builder provides. → Observed: the builder’s predefined SVG displays at the expected size and shows the full graphic (no cropping) : https://prnt.sc/qFtSPWHjyuvL

  2. Using the same element and identical element settings, replace the image with my custom SVG file (attached as custom.svg). → Observed: the custom SVG renders smaller and parts of the graphic are clipped/cut off : https://prnt.sc/dXth5L6KWHOS

  3. I tried changing the builder’s Scale option (increase/decrease) for the custom SVG. That only changes overall size but the SVG remains cropped — scaling does not restore the missing parts : https://prnt.sc/8illpBieEyJC

Expected result : My custom SVG should display at the same size as the builder’s predefined SVG and not have any part clipped.

Current result : The custom SVG appears smaller and is partially clipped/cropped.

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Laurent
Laurent
Accepted Answer
1 day ago #207359

any news please?

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